BT Are Hiring:Technician

Borderless Tracking Limited is seeking to recruit a technician to join its dedicated team in Mombasa or Malaba

The Technician will be responsible for:

  1. Installation of tracking devices
  2. Device checks and diagnosis
  3. User system training and support
  4. Operations support
    1. Oversee tagging/untagging within Mombasa or Malaba
    2. Train new tag operators as they come on board
    3. Ensure seals and clamps are in good condition before deployment
  5. Technical sales support

REPORTING LINE

  • Technical Manager: Borderless Tracking/Safetrac Limited

OTHER CLOSE AFFILIATES

  • General Manager: Borderless Tracking
  • Operations: Borderless Tracking
  • Technical Support: Borderless Tracking
  • Administration: Borderless Tracking
  • Stores: Safetrac Limited/Borderless Tracking
  • Sales: Borderless Tracking

SPECIFIC RESPONSIBILITIES

  1. Device Installations
  2. Capture correct vehicle details
  3. Correctly fill installation form and requisite online sheets
  4. Submit dully filled installation forms and Job cards
  5. Coordinate with sales personnel for clients’ contacts/physical address
  6. Direct clients to the right staffs and departments in case of queries to see their needs satisfied
  7. Device diagnosis, repair.
  8. Capture client telematics needs for system programming
  9. Conduct pre-installation surveys when need be
  10. Highlight and escalate challenges to resolution of pending issues
  11. Act as technical – sales liaison

REQUIRED SKILLS

  1. Knowledge of vehicles electrical system
  2. Experience in device and sensors installations in all makes of motor vehicles
  3. Demonstrated ability to communicate effectively at all levels of the organization, including executive
  4. Proven ability to manage multiple projects at a time while paying strict attention to detail
  5. Team player
  6. Good verbal and written communications skills
  7. Vehicle driving skills.

OTHER INFORMATION

Salary: TBA-

Targets: Will be issued from time to time.

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