· Bring a strong understanding of both quantitative and qualitative methodologies, as well as best practices and core principles of great UX, ensuring that any user journey is an outstanding experience. Other things you will be doing · Lead a user-centered UX process for the team with focus on forming solutions that meet both business objectives and user needs for today, but be a visionary for the future · Research, understand and identify user needs, problem areas and opportunities and create a possible ideal future for them · Generate ideas and use ideation tools and techniques for creating strong solutions and possibilities · Decide on the best possible solution, creating user journeys, flows and wireframes · Apply visual design craft and polish for handover to engineering · Prototype to the required level of fidelity in Proto.io, Invision, Principle, Pixate, Framer, Pop, Keynote and other tools. · Organise and conduct user research and identify what works and what needs work · Prepare, conduct and present findings of usability testing · Give and receive feedback in regular design reviews as part of Innovation team · Contribute to the creation and sharing of UX documentation, brand/design standards, · Facilitate workshops involving key stakeholders, collaboratively producing the best solutions · Communicate and present your work and ideas in a clear and compelling way to Laymen, Peers and Executives. |