Social Media Manager
We are looking for a tech- savvy professional with very good knowledge of social media ( blogs, forums, Facebook, Twitter, LinkedIn, Google+, Instagram, Union metric tools etc.) who will be responsible for being the brand on social media. The ability to strategically create and distribute a brand’s content across a variety of different social networks. He/she will take the responsibility of creating awareness and consumer engagement across the various social media platforms for a portfolio of various brands. They will develop engaging content; respond to comments, answer questions, and much more as the brand. You should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community. Be able to build, listen, interact and manage the brands’ online community. Ultimately, you should be able to act as the face and voice of our brand and manage all community.
Should have a Bachelor’s degree in Communications, Marketing, Public Relations, IT, English or relevant field.
Proven work experience in a digital agency actively managing and working on social media channels – including but not limited to Facebook, Twitter, Instagram, Linked in, YouTube, Google+, Pinterest etc.
Have proficiency in using union metrics like but not limited to Socialbaker, Hootsuite, Fanpage Karma, Tweetreach and ability to interpret website traffic and online customer engagement.
Have the ability to understand different brands and relay messages in relation to their core values.
Have proficiency in using Microsoft products; Microsoft Excel, Word, PowerPoint.
Excellent interpersonal and communication; written (editing and proofreading) and spoken skills.
Must have a cutting edge interest in social media and be up-to-date with the fast changing nature of social media and ensuring that new opportunities for engaging with customers are realized.
Attention to detail and ability to multitask.
Knowledge of digital/video media – Photoshop, Illustrator is an added advantage.