Technology for Development (T4D) Specialist Needed At UNICEF

Job no: 565901
Contract type: Fixed Term Appointment
Duty Station: Nairobi
Level: P-3
Location: Kenya
Categories: Information Communication Technology

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a connected world.

UNICEF’s Digital Centre of Excellence (DCOE) works with beneficiaries, partners and stakeholders at global, regional and country levels to tailor, implement, track and provide insights on the success of scale up innovation and programmatic initiatives. The DCOE supports the ICTD strategy by addressing current gaps in delivering field focused digital transformation in UNICEF programming, through a dedicated, field facing global structure. The DCOE provides the interface between the field and the Digital HQ, which drives the broader digital transformation/innovation agenda and coordination with HQ Divisions, and the Digital Core that drives efficiency and effectiveness ICT goals. In addition, the DCOE provides unique opportunities to safely explore alternative delivery models that have proven success in other organizations and industries. The DCOE will reinforce UNICEF’s continued support for global partner managed T4D solutions such as DHIS2 and RapidPro; T4D solutions that have not yet transitioned to sustainable deployable, supported and funded models including Primero, HOPE, and Learning Passport; and digital innovation and frontier technologies identified for global field implementation and scaleup, like predictive analytics, blockchain, drones, IoT, and human-centered design methodologies. The DCOE will promote and nurture digital partnerships with the technology sector, engaging companies, donors and supporters as thought partners and investors in philanthropy and digital programming 

How can you make a difference?

Under the direct supervision of the ICT Manager (Programme Effectiveness), the T4D Specialist provides professional, technical, operational, and administrative support in the identification, assessment, and integration of technology into UNICEF programming. The T4D Specialist works closely with Programme staff and in close liaison with the UNICEF Innovation where applicable. The T4D Specialist is responsible for coordinating and facilitating the mainstreaming effort, and for strengthening internal capacity to lead and support Technology for Development (T4D) and Digital Public Goods related projects, identifying and engaging with key partners, identifying reusable and replicable technical building blocks and maximizing potential for T4D scale-up and roll-out. The T4D Specialist will also support with partnerships management, communications, and resource mobilization for DCOE. 

Key responsibilities: 

  1. Manage the T4D function and provide technical and programmatic support:  
  • Business Relationship Management :define high-level requirements; document and match requirements and guide the design, development and deployment of appropriate T4D solutions. 
  • Portfolio and Project Coordination : Support deployment of a portfolio approach to solutions prioritized for UNICEF programming (e.g. Digital Public Goods). 
  • Support and assist design of T4D interventions : identification, selection, concept design, deployment and sustainability of T4D interventions to address bottlenecks towards the achievement of programme results. 
  • Identify and assess new Technology and Digital Innovations 
  • Deployment advice and support including technical oversight, troubleshooting and the documentation of challenges and resolutions 
  • Design thinking :Support human/user-centred design methods to enable user-acceptance testing, evaluation, documentation and analysis.  
  1. Policy and Strategic Development for Technology-enabled Programming  
  • Digital Development and Technology Innovation Strategy including assessment of T4D gaps, opportunities and scale-up strategy in support of CO priorities. 
  • Quality Assurance : during planning and deployment of T4D initiatives; participate in establishing and maintaining standards, documentation and support mechanisms for T4D. 
  • Support and guide compliance with T4D best practices : Support Regional T4D Governance Committee and ensure compliance of T4D initiatives with the Principles for Digital Development ( and UNICEF T4D best practices.  

 3. Engage and maintain partnerships and networks 

  • Proactively build and strengthen strategic partnerships through networking and advocacy with governments, UN system agency partners, donors, internationally recognized institutions, NGOs, funding organizations, research institutes and the private sector to build and provide a space to nurture and test new and innovative technologies and build local capacity 
  • Support the preparation of communication and information materials for advocacy to promote awareness, establish partnerships/alliances and to support fundraising for further development and deployment of UNICEF’s key DPGs 
  • Contribute to effective communication materials and strategies to support advocacy and social mobilization efforts for prospective and current partners of DCOE.  

4. Knowledge Management 

  • Share lessons learned: Identify, capture, synthesize and share lessons learned from T4D for integration into broader knowledge development planning, advocacy and communication efforts. 
  • Landscape mapping :Maintain an inventory of Technology and Innovation interventions, assets, resources and networks.
  • Monitoring, evaluation and learning : ensure documentation and clear monitoring and evaluation mechanisms for innovation and T4D projects including baseline data collection, on-going monitoring, as well as first phase data collection and analysis.

 5. Capacity Building  

  • Support capacity building of programme staff in analysing the large amounts of data generated through T4D initiatives including the use of data visualization techniques and analytics tools. 
  • Work directly with section chiefs and managers to co-create strategies on how technology and innovation can support the regional and country programme. 
  •  Participate as resource person in capacity building initiatives to enhance the competencies, capacity and knowledge within the programmes on digital development; train UNICEF staff, partners, government counterparts and other end users in digital development and technology innovation. 
  • Develop capabilities within programme staff on appropriate use of frontier technology and innovations such as UAVs, wearables, IoTs, mobile money, blockchain etc. 

To qualify as an advocate for every child you will have…

Academic Degrees:

  • An advanced university degree (Master’s or higher) in international business, Information technology, Digital Transformation, Social Sciences, International Humanitarian Law, Development Studies and/or related field
    *A first University Degree in a relevant field combined with 2 additional years of professional experience may be accepted in lieu of an Advanced University Degree. 

Required Experience: 

  • A minimum of 5 years of progressively responsible professional experience at the national or international levels in strategy consulting and international development is required. Including:
    • Experience identifying, designing and implementing solutions for large-scale projects with technical components – including supervising external vendors and software developers; responsibility for business analysis, budgets, contracts, project management and procurement, etc. 
    • Experience with ICT, mobile and web-based technologies, particularly designing or deploying tools appropriate to the region 
    • Exposure to UNICEF, UN or other INGO programmatic areas, including health, nutrition, child protection and/or education. 
    • Experience in applying technical solutions to address programmatic issues 


  • Experience in open source, mobile and emerging technology applied to UNICEF programme areas 
  • Experience working in T4D/ICT4D program design, service design, and field deployment/implementation in developing countries 
  • Experience with RapidPro, Primero, DHIS2, ODK and other global public good technologies, and deploying, maintaining and scaling these technologies 
  • Software programming experience, with focus on writing new code to deliver enhancements, new functionality, and defect resolution as well as proficiency with source code and continuous integration solutions (such as GitHub, Circle/Travis, Jenkins, etc.) 

Language Requirements:

  • Fluency in English is required.
  • Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) is an asset.

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others.

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

As an advocate for every child you will receive:  

UNICEF offers a competitive salary that is tax-exempted for most nationalities.  You can access here a salary calculator for simulation. (Medical insurance and pension premiums will be deducted from net salary).  

We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities.  UNICEF strongly encourages the use of flexible working arrangements. 

Additional benefits for eligible international professional staff members include: 

  • Paid holidays and leave, including 2.5 days of annual leave accrual per month and 10 official holidays per year 
  • Paid parental leave (maternity, paternity and adoption) 
  • Dependency allowance  
  • Rental subsidy  
  • Relocation support and lump sum 
  • Home leave travel (air tickets or lump sum) 
  • Education grant for children in school 
  • United Nations-sponsored medical and dental insurance plan, pension plan, and optional life insurance plan  
  • Access to professional development and learning programs, online learning, and learning path  
  • Access to staff well-being and career development support  

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.


UNICEF’s active commitment towards diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable female candidates are encouraged to apply.

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Advertised: 13 Sep 2023 E. Africa Standard Time
Deadline: 20 Sep 2023 E. Africa Standard Time


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