Are you passionate about kids’ fashion and have a knack for providing top-notch customer service?
If so, we have an exciting opportunity for you! We are looking for a Shop Attendant to join our Kids Boutique in Westlands, Nairobi.
This role encompasses various responsibilities, including customer service, product knowledge, sales, shop management, and digital selling.
If you meet the qualifications and are ready to embark on a journey of style and smiles, keep reading.
Roles and Responsibilities:
Customer Service:
As a Shop Attendant at our Kids Boutique, you will be the face of our brand. Your primary responsibility is to provide exceptional customer service. This involves greeting customers, assisting with their needs, and ensuring they have a delightful shopping experience.
Product Knowledge:
To excel in this role, you need to have a good understanding of kids’ fashion trends and the products we offer. You will be responsible for helping customers find the perfect outfits and accessories for their little ones.
Sales and Upselling:
In addition to assisting customers, you should be adept at sales and upselling. This includes recommending complementary products, informing customers about ongoing promotions, and ultimately driving sales.
Shop Management:
Maintaining the shop’s appearance and organization is crucial. You will be responsible for keeping the boutique tidy, ensuring inventory is well-organized, and restocking when necessary.
Digital Selling:
In today’s digital age, online presence is vital. You will also be responsible for handling digital selling, which may include managing online orders, responding to inquiries on social media, and updating the boutique’s online platforms.
Qualifications:
To be considered for the Shop Attendant position at our Kids Boutique, you must meet the following qualifications:
Retail sales experience (especially in kids’ clothing) is a bonus.
If you have prior experience in retail, especially in kids’ clothing, it’s a definite plus. Your familiarity with the industry will give you a head start.
A minimum qualification of at least a diploma in sales and marketing or related field is a must.
We are looking for candidates who have a solid educational background in sales and marketing or a related field to bring valuable knowledge and skills to our team.
Superb communication and kindness and love for kids’ fashion and style flair.
Excellent communication skills and a genuine passion for kids’ fashion are essential. Your warmth and style flair will make a difference in the shopping experience for our customers.
Excellent Customer Service
Exceptional customer service is at the core of this role. Your ability to make customers feel welcome and valued is a key component of your success in this position.
Terms:
Starting Salary: KES 20,000 with a 3-6 month probation period.
- You will begin with a competitive starting salary of KES 20,000, and during the initial 3-6 month probation period, you will have the opportunity to demonstrate your skills and commitment.
Opportunities for Career Growth and Skill Development
- At our Kids Boutique, we believe in investing in our team members’ growth. You will have opportunities for career advancement and skill development.
Location: Westlands, Nairobi
- Our boutique is located in the vibrant Westlands area of Nairobi, offering a fantastic work environment.
How to Apply:
Application Deadline: October 25th, 2023
Start Date: November 1st
If you are excited about this opportunity and believe you are a perfect fit for the Kids Boutique Shop Attendant role, we encourage you to apply.
To submit your application, please click the link below:
Join our team and be a part of a dynamic and stylish journey, where you’ll make a difference in kids’ fashion while building your career in retail. We look forward to welcoming you to our Kids Boutique team!