Britam Hiring Senior Business Operations Officer 

Senior Business Operations Officer  (2300006I)

Job Purpose and Key responsibilities

Job Purpose:
Responsible for Portfolio Administration, Valuation, Reporting and Performance Measurement of Retail Pension and Discretionary Clients under Britam Asset Managers.
Key responsibilities:

  • Recording and settlement of traded securities for the pension funds and discretionary clients under mandate.
  • Daily investment and disbursement accounts cash reconciliations for pension funds and discretionary clients.
  • Daily valuation and pricing and amortization, revaluation and impairment of securities (stocks, bonds, indices and forex).
  • End of day processes for purposes of generating pricing.
  • Recording and settlement of corporate actions.
  • Monthly asset holding reconciliation between custodian(bank) and fund manager for funds under mandate.
  • Computation, accrual and billing of management fees and other expenses for the funds under mandate.
  • Measurement of fund performance against set benchmarks.
  • Preparation of quarterly pension fund’s portfolio holdings reports, movements, revenue and performance reports.
  • Preparation and submission of regulatory reports for Capital Markets Authority (CMA) & Retirement Benefits Authority (RBA) within the stipulated timelines.
  • Delegated Authority:  As per the approved Delegated Authority Matrix.

Key Performance Measures:
As described in your Personal Scorecard.

Knowledge, experience and qualifications required

  • Bachelor’s degree in a business related field.
  • 4-6 years’ experience in a similar position.
  • Professional certification in accounting (CPA part 2).

Leadership category responsibility framework (Core Competencies):
Emerging Leaders in Britam need to:

  • Plan, direct and apply efficiencies and resources in order to optimize output and profitability against time, cost and team targets.
  • Effectively communicate strategic and operational departmental goals and objectives to peers and others in order to ensure proper implementation.
  • Ensure that department priorities are adhered to and effectively communicated.
  • Ensure competent and effective people resources through appropriate coaching, development and people supervision as appropriate.
  • Embody a high performance, proactive culture.
  • Effectively ensure the adherence to key performance areas, deadlines and goals in order to optimize operational effectiveness.
  • Effectively communicate resource needs, possible opportunities and achievements to management in order to aid them in their decision-making.
  • Effectively set and monitor priorities and objectives for more junior staff.
  • Understand and communicate objectives in relation to the larger organizational impact.
  • Effectively disseminate knowledge within the correct context, towards subordinates as well as management.
  • Appropriately model the company values while setting the pace and energy for delivering.
  • Effectively manage and communicate change within the department in order to increase staff and process effectiveness.
  • Provide access to accurate and consistent information and services across all channels.
  • Ensure a seamless experience for clients.
  • Improve service delivery for clients.
  • Engage in continuous brand building to become the trusted partners to clients.


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