US Embassy In Nairobi Hiring Customs Expediter 



Facilitates smooth entry of USG personnel and VIPs through border entry points and international airports (primarily Jomo Kenyatta International airport (JKIA). Prepares and types documents and forms for shipments in and out of Nairobi for personal and USG property. Undertakes follow-ups for documents in various GoK agencies.  Works under direct supervision of the local Customs & Shipping Supervisor. 


Under the direct supervision of the Customs & Shipping Supervisor.

Assists with expediting immigration and customs formalities for USG personnel and VIP visitors upon arrival or departure in Kenya, either at JKIA or at border points throughout the country. (30% of time)

Prepares documents related to incoming and outgoing shipments, specifically, customs clearance documentation associated with such shipments.  (20% of time)

Facilitates the shipment of official property, equipment and personal effects for State, AID, DAO, FCS and other agencies of the U.S. Mission of roughly US$1 million per annum. (20% of time)

Maintains liaison with working level officials of the customs bureaucracy and may be required to deliver documents to the Kenyan Customs and Immigration offices on an as-needed basis. (20% of time)

Monitors pack-outs, departing Mission employees from their residences. (10% of time)

Note: This position description in no way states or implies that these are the only duties to be performed by incumbent. Incumbent will be required to perform other duties as assigned by the supervisor.

Qualifications and Evaluations


EXPERIENCE:  Three years of administrative, freight forwarding and airline/travel agency experience is required.  Knowledge of airport passengers and cargo handling is required


A good working knowledge of Kenya customs, immigration and airport operations requirements is required, as well as an understanding of privileged organizations under the Vienna convention.

Education Requirements:

  • Completion of High School  is required.



Level IV English (Fluent, Reading/Writing/Speaking) (This may be tested) is required.

Level III Kiswahili (Good Working Knowledge, Reading/Writing/Speaking) is required.


Proficiency in Microsoft suites is required. Possession of driver’s license (Class B,C,E) for 5 years is required as incumbent will be self-driven to the airport and other out of office runs.  Must be ready and willing to work on shifts that spread out at night and weekends; also, be able to deal with short notice needs to assist at the airport. Must have a high level of customer service skills, and the ability to type at least 30 words per minute. Standard numerical skills to include use of a calculator are required. The incumbent must be capable of manually lifting at least 25kg


The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.


All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info


Agency Benefits:

Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Nairobi, Kenya may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.Other Information:


Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.


  1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
  3. FS on LWOP and CS with reemployment rights **


Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. 

A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant.

The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given. 

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.


  1. Current employees who used a hiring preference to gain employment who are within their first 90 calendar days of employment are not eligible to apply.
  2. Candidates with a hiring preference who have already accepted a conditional offer of employment may NOT be extended a second conditional offer of employment unless and until they withdraw their candidacy for the first position in writing.
  3. The following may also be considered when determining successful candidacy: nepotism, conflicts of interest, budget, etc.

How to Apply

How to Apply:

All candidates must be able to obtain and hold a Public Trust Clearance. 

To apply for this position click the “Submit Application” button.  For more information on how to apply visit the Mission internet site.Required Documents:

In order to qualify based on education, you MUST submit the requested diploma and / or transcripts as verification of educational requirement by the closing date of this announcement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you will not be considered for this position.

  • Copy of Orders/Assignment Notification (or equivalent)
  • Residency and/or Work Permit
  • High School Certificate
  • Driver’s License
  • Curriculum-Vitae (CV) 
  • DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
  • SF-50 (if applicable)

Next Steps:

Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email. 

For further information – the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.

Thank you for your application and your interest in working at the U.S. Mission in Nairobi, Kenya.

Apply Now

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