IT Applications Value Delivery Analyst – (24000025)
Job Purpose and Key responsibilities
Job Purpose:
To identify business requirements and develop solutions (database design, workflows, user/data interfaces, integrations) and design, development, and 2nd line support of business Applications, ranging from user analysis, design and development to implementation and maintenance.
Key Responsibilities:
- Configure and/or customize business applications to meet business requirements using various database and software tools.
- Assist in presentations of system functionality to new users and departments. Drives systems adoption by business users.
- Enhance and create user and system documentation as needed.
- Work directly with the IT support personnel and teams to resolve issues identified and escalated during daily operations.
- Perform the necessary technical design and development functionality to ensure that business application systems can be effectively developed and implemented.
- Design and development of front-end tier(s), middle tier(s), and /or back-end database tier(s) for business applications.
- Capturing of business applications information needs and mapping of the same to the software and /or database components.
- Perform data modelling to analyze and specify data structures within an application system.
- Developing database objects and structures for data storage, retrieval and reporting according to specifications.
- Implementing and testing database design and functionality and tuning for performance.
- Research and provide input on design approach, performance and base functionality improvements for various procedures and applications.
- Generation of ideas to improve efficiency in software and application services offered to the business, and/or generate revenue for business.
- Delegated Authority: As per the approved Delegated Authority Matrix.
Key Performance Measures:
As described in your Personal Score Card.
Knowledge, experience and qualifications required
- Bachelor’s Degree in Computer Science or technical-related field.
- 4 – 6 years experience in application development, which includes system customization and report designs.
- 2 years experience with RDMS preferably MS SQL Server, Oracle, and MySQL.
- Certified in IT.
- Have knowledge of data analysis and analytics, Mobile infrastructure, Internet technologies, e-commerce and e-payment technologies.
- Experience in process automation using robotics.
- Membership to relevant IT societies.