Job description
- Gathering customer requirements (like number of guests and event dates)
- Planning food and beverage menus considering clients’ preferences and special requests (for example healthy meals for children, special groups) etc.
- Determining requirements in ingredients and setting portions
- Schedule staff shifts and managing event schedules as agreed with customer.
- Oversee food preparation, presentation and customer service.
- Manage stock, place orders as needed and report on expenses.
- Ensure compliance with health and food safety regulations.
- Arrange for food tastings with potential customers.
- Monitor the quality of food, portion control and preparation for dietary provisions and delivery of food service. regulations, ensure defects and breakdowns are reported correctly.
- Planning menus in consultation with Head of Manufacturing.
- To undertake the appropriate promotion and marketing of the catering service.
- To identify and recommend improvements and cost savings to the benefit of the customer.
- To participate in the performance and development review process of staff.
- To ensure that all duties and services provided are in accordance with the Java catering Policy.
Role overview
FUNCTION
Sales & Customer Service
INDUSTRY
Food & Beverages
YEARS OF EXPERIENCE
3-4 years
LOCATION
Nairobi
MUST-HAVE SKILLS
- Leadership and Team Management
- Financial Management and Budgeting
- Organizational and Time Management
- Customer Service Excellence
- Catering and Event Management