Java House Need Branch Operations Team Member

Java House, commonly referred to as ‘Nairobi Java’, opened its first store in 1999 at Adam’s Arcade in Nairobi.

With the aim of introducing gourmet coffee drinking culture in Kenya, the first outlet was a coffee shop and later the brand evolved to an American diner style restaurant to its present-day status as a 3 -day part coffee-led, casual dining concept.

Java House is now one of the leading coffee brands in Africa and has grown to have outlets in 14 cities across 3 countries in East Africa (Kenya, Uganda and Rwanda).

It has also birthed two sister brands Planet Yoghurt, a healthy, tasty and fun frozen yoghurt store and 360 Degrees Pizza, a casual dining restaurant.

“Welcome to Java. A home away from home”

Branch Operations Team Member

Job description

• Maintains a clean, tidy and working counter at all times. Presenting a variety of menu options and take lead on suggestive selling based on customer preferences.

• Consistently follows the set Standard Operating Procedures (S.O.Ps) during production.

• Ensuring sufficient supply of products for sale in the counter by doing sufficient back up.

• Taking orders and delivering them to the table neatly and accurately in accordance to the ticket specification and presenting bills on time and accept payment.

• Cleaning of pots, pans, cutlery, crockery, guest and staff toilets, equipment/machines and sanitization of general kitchen.

 •Ensure proper waste management by disposing of bins and cleaning of grease traps.

Role overview

FUNCTION
Other

INDUSTRY
Food & Beverages

YEARS OF EXPERIENCE
0-1 years

LOCATION
Naivasha, Nanyuki, Mai Mahiu, Kericho, Eldoret, Nairobi, Thika, Mombasa, Nakuru, Meru

MUST-HAVE SKILLS

  • • Must be a good planner
  • ability to think and make quick decisions under pressure
  • strong interpersonal and problem solving abilities. • Must have Point Of Sale skills
  • flexible
  • a team player
  • highly responsible & reliable. • Must be customer-oriented and have excellent customer care technique and application. • Ability to up sell and inform our guest on new menu product • Must be result oriented
  • self-driven
  • articulate and pro-active. • In-house training in baristaring and service.

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