Explore Exciting Career Opportunities at Old Mutual Kenya
Be Part of a Purpose-Led, Customer-Focused Financial Leader
Old Mutual is a premium African financial services organisation with operations in 14 countries across Africa. With a strong footprint in Life and Savings, Property and Casualty, Asset Management, Banking, and Lending, we offer innovative and trusted financial solutions to both retail and corporate clients. At the heart of everything we do is our purpose: Championing Mutually Positive Futures Every Day. We believe that building a world-class customer experience begins with nurturing an outstanding employee experience.
Are you driven by purpose, passionate about positive impact, and ready to contribute to the success of one of Africa’s most established financial brands? If yes, we invite you to explore the following exciting opportunities currently open at Old Mutual Kenya:
1. Health Navigation Officer – Wellness
Location: Nairobi
Job Requisition ID: JR-65528
Posted On: Today
Job Description:
As the Health Navigation Officer – Wellness, you will play a key role in delivering personalized wellness and health advisory services. You will be responsible for engaging clients, coordinating wellness initiatives, and helping members understand their health benefits.
Key Responsibilities:
- Coordinate member wellness check-ups and screenings
- Provide information and support on available health services
- Follow up on individual wellness outcomes and ensure member satisfaction
- Act as a liaison between members and health service providers
- Compile reports on wellness program impact and reach
2. Quality Assurance Officer – Call Center
Location: Nairobi
Job Requisition ID: JR-65396
Posted On: 5 Days Ago
Job Description:
The Quality Assurance Officer is responsible for ensuring a high level of service delivery in the call center. The role entails monitoring, evaluating, and improving agent interactions with customers.
Key Responsibilities:
- Review and evaluate recorded and live agent interactions
- Identify gaps and areas for performance improvement
- Provide structured feedback and coaching to call center agents
- Assist in developing quality assurance metrics and tools
- Prepare regular reports on quality trends and findings
3. Investment Associate
Location: 4 Locations
Job Requisition ID: JR-65361
Posted On: 6 Days Ago
Job Description:
As an Investment Associate, you will support portfolio management and investment decision-making processes by conducting research and analysis on markets, products, and investment opportunities.
Key Responsibilities:
- Perform due diligence and analysis on investment instruments
- Assist in preparation of investment proposals and client reports
- Monitor portfolio performance and market trends
- Collaborate with internal and external stakeholders for investment execution
- Support client relationship management with updates and insights
4. Business Development Officer – Fixed Term
Location: Nairobi
Job Requisition ID: JR-65279
Posted On: 7 Days Ago
Job Description:
We are seeking a proactive and results-oriented Business Development Officer for a fixed-term contract. This role is critical in driving new client acquisition and supporting channel development.
Key Responsibilities:
- Identify and pursue new business opportunities
- Develop and maintain strong relationships with partners and clients
- Present and promote company products and solutions
- Track market trends and client feedback for business growth
- Achieve monthly and quarterly sales targets
5. Treasury Dealer – Faulu Microfinance Bank
Location: Nairobi
Job Requisition ID: JR-59414
Posted On: 12 Days Ago
Job Description:
As a Treasury Dealer at Faulu MFB, you will be responsible for executing treasury deals, managing liquidity, and ensuring efficient cash and forex operations.
Key Responsibilities:
- Monitor and manage the institution’s cash flows and foreign currency positions
- Execute interbank transactions and forex trading
- Analyze market conditions to inform trading decisions
- Ensure compliance with regulatory and internal limits
- Prepare and submit regular treasury reports
6. Relationship Manager – Institutional Banking (Faulu MFB)
Location: Nairobi
Job Requisition ID: JR-41271
Posted On: 12 Days Ago
Job Description:
The Relationship Manager will be responsible for growing and maintaining institutional client portfolios within Faulu MFB. The ideal candidate will have a strong understanding of client needs and offer tailored financial solutions.
Key Responsibilities:
- Develop and manage institutional banking relationships
- Grow asset and liability portfolios through effective sales and marketing strategies
- Conduct credit assessments and recommend appropriate financial solutions
- Ensure excellent client service and retention
- Work closely with credit, risk, and operations teams to deliver end-to-end client solutions
Why Join Old Mutual?
At Old Mutual, you’ll be part of a forward-thinking team that values integrity, innovation, and inclusive growth. We empower our employees through continuous learning, competitive rewards, and a collaborative environment that celebrates success. Join us in shaping a brighter future—for our clients, our communities, and yourself.
