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Manager Business Analytics – ()
Description
Job Purpose:
The Manager of Business Analytics will lead the analysis and interpretation of data to assess the effectiveness of organizational strategies and operations. This role will include ongoing monitoring of key performance indicators (KPIs), generating actionable insights, and offering strategic recommendations to improve performance and facilitate informed decision-making throughout the organization.
Key Responsibilities:
Data Analysis and Insights:
- Design processes for data analysis.
- Lead data collection, analysis, and interpretation across various departments to inform business strategies.
- Develop and maintain performance dashboards and reports that provide actionable insights for stakeholders.
- Create forecasts for approval and track business performance, ensuring alignment with strategic goals.
- Identify trends, patterns, and anomalies in data to drive informed decision-making.
KPI Development and Monitoring:
- Establish and oversee key performance indicators (KPIs) to measure organizational performance.
- Conduct comprehensive analysis of KPIs to assess the effectiveness of strategies and initiatives.
- Update and maintain dashboards that visualize performance metrics for stakeholders.
Reporting and Communication:
- Ensuring business data and reporting needs are met.
- Transform raw data into business insights that are useful for decision making and strategic planning.
- Lead in Preparation of regular performance reports for senior management and stakeholders, highlighting key findings and recommendations.
- Present analytical insights and recommendations clearly to facilitate understanding and informed decision-making.
Strategic Support and Collaboration:
- Evaluate current business processes and identifying potential areas for improvement.
- Collaborate with various teams to gather necessary data and insights for strategic planning.
- Assist in developing strategic plans based on in-depth performance analysis.
Process Improvement:
- Lead in identification and driving opportunities for process enhancements and efficiencies informed by performance data.
- Collaborate with cross-functional teams to implement changes and monitor their effectiveness
Stakeholder Engagement:
- Partner with different departments to gather insights, understand performance needs, and provide analytical support.
- Facilitate workshops and training sessions to promote data literacy within the organization.
Research and Benchmarking:
- Conduct industry research to benchmark performance against competitors and best practices.
- Stay updated on industry trends and emerging analytical tools and methodologies.
Qualifications
Qualifications:
- Bachelor’s degree in business, finance, statistics, or a related field; Master’s degree is an added advantage.
- Proven experience in data analysis, business analytics, or performance metrics.
- Proficiency in data visualization tools (e.g., Tableau, Power BI) and statistical software (e.g., Excel, R, or Python).
Experience:
- Prior experience in a managerial role in business analytics or performance analysis is preferred.
- Strong analytical skills with a keen attention to detail.
- Excellent communication and presentation skills, with the ability to convey complex data clearly.
- Familiarity with the telecommunications industry is an advantage.
- Proficient in handling large datasets and creating SQL queries for data extraction
