Join Britam – Build a Career That Matters
Britam Holdings PLC is a leading diversified financial services group listed on the Nairobi Securities Exchange, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique, and Malawi . We offer a wide range of financial products and services, including insurance, asset management, retirement planning, and property insurance. At Britam, we are committed to empowering individuals and businesses through innovative financial solutions.
We are currently seeking talented and driven individuals to join our team in various capacities. Below are the available positions:
1. IT Intern
Location: Nairobi, Kenya
Posting Date: 12 May 2025
Job Description:
As an IT Intern at Britam, you will be part of a dynamic team responsible for supporting the organization’s IT infrastructure and services. This internship provides an opportunity to gain hands-on experience in various IT functions, including system support, network administration, and application development.
Key Responsibilities:
- Assist in troubleshooting and resolving IT-related issues.
- Support the maintenance of hardware and software systems.
- Participate in IT projects and contribute to system improvements.
- Provide technical support to end-users.
- Document IT processes and procedures.
2. Corporate Health Sales Executive
Location: Nairobi, Kenya
Posting Date: 12 May 2025
Job Description:
The Corporate Health Sales Executive will focus on driving the growth of Britam’s medical insurance business by securing new business opportunities and maintaining exceptional client relationships. The successful candidate will be instrumental in meeting annual premium targets and ensuring seamless service delivery to both intermediaries and clients
Key Responsibilities:
- Secure new medical insurance business through direct sales or intermediaries across various business channels.
- Provide excellent customer service to intermediaries and clients, addressing inquiries promptly.
- Follow up on medical insurance policy renewals to ensure continued client coverage.
- Forward proposal forms and KYC documents to the underwriting department in a timely manner.
- Ensure premium collections align with the company’s credit control policy.
- Prepare and submit weekly reports on performance and business development activities.
- Undertake initial underwriting in accordance with guidelines to ensure sound risk acceptance.
- Respond to customer and client inquiries, ensuring their needs are met with professionalism and efficiency.
- Operate within the approved Delegated Authority Matrix to ensure compliance with company policies and procedures.
3. Intermediary Service Channel Assistant (1-Year Fixed-Term Contract)
Location: Nairobi, Kenya
Posting Date: 9 May 2025
Job Description:
The Intermediary Service Channel Assistant will support the intermediary channel by providing administrative and operational assistance. This role involves coordinating with intermediaries, processing documentation, and ensuring efficient service delivery.
Key Responsibilities:
- Assist in onboarding new intermediaries and maintaining their records.
- Coordinate communication between intermediaries and internal departments.
- Process intermediary applications and documentation.
- Monitor intermediary performance and provide necessary support.
- Ensure compliance with regulatory and company policies.
4. Senior Marketing Officer
Location: Nairobi, Kenya
Posting Date: 9 May 2025
Job Description:
The Senior Marketing Officer will be responsible for developing and executing marketing strategies to promote Britam’s products and services. This role involves market research, campaign management, and brand development to enhance market presence.
Key Responsibilities:
- Develop and implement marketing plans and campaigns.
- Conduct market research to identify opportunities and trends.
- Manage digital marketing initiatives and social media platforms.
- Collaborate with product development teams to align marketing strategies.
- Monitor and analyze campaign performance metrics.
5. Assistant Health Underwriter (1-Year Fixed-Term Contract)
Location: Nairobi, Kenya
Posting Date: 7 May 2025
Job Description:
The Assistant Health Underwriter will support the underwriting process for health insurance policies. This role involves assessing risk, processing applications, and ensuring compliance with underwriting guidelines.
Key Responsibilities:
- Evaluate health insurance applications and determine coverage terms.
- Collaborate with sales and medical teams for risk assessment.
- Maintain accurate underwriting records and documentation.
- Ensure adherence to underwriting policies and procedures.
- Provide support in developing underwriting guidelines.
6. Business Processing & Compliance Assistant (1-Year Fixed-Term Contract)
Location: Nairobi, Kenya
Posting Date: 7 May 2025
Job Description:
The Business Processing & Compliance Assistant will coordinate activities and support services within the Business Processing and Compliance unit, maintaining prompt, efficient, and effective operational support .MyJobMag
Key Responsibilities:
- Process all policies (new and renewal) as per SLA and within set guidelines.
- Prepare data upload files and ensure correct benefit setup for corporate schemes and retail policies.
- Process claims from service providers and handle invoice reconciliations.
- Process reimbursements and endorsements as per SLA.
- Perform quality assurance on captured claims to reduce reconciliation challenges.
- Ensure customer data quality and compliance across all operations.
- Maintain regular communication on customer service matters and implement customer experience strategies.
7. Assistant Claims Officer (1-Year Fixed-Term Contract)
Location: Nairobi, Kenya
Posting Date: 7 May 2025
Job Description:
The Assistant Claims Officer will handle the processing and settlement of insurance claims. This role involves evaluating claims, coordinating with clients and service providers, and ensuring timely resolution.
Key Responsibilities:
- Assess and process insurance claims in accordance with policy terms.
- Communicate with clients and service providers regarding claim status.
- Investigate and resolve claim discrepancies.
- Maintain accurate claim records and documentation.
- Ensure compliance with claims handling procedures and regulations.
8. Assistant Underwriter – Medical Business
Location: Multiple Locations
Posting Date: 22 April 2025
Job Description:
The Assistant Underwriter for Medical Business will support the underwriting of medical insurance policies. This role involves risk assessment, policy issuance, and collaboration with sales teams to ensure appropriate coverage.
Key Responsibilities:
- Evaluate medical insurance applications and determine coverage terms.
- Collaborate with sales teams to provide underwriting support.
- Maintain underwriting records and ensure data accuracy.
- Ensure compliance with underwriting guidelines and policies.
- Assist in developing underwriting procedures and best practices.
9. Assistant Manager – Underwriting-GI
Location: Multiple Locations
Posting Date: 14 April 2025
Job Description:
The Assistant Manager – Underwriting-GI will oversee the underwriting process for general insurance products. This role involves managing underwriting teams, developing policies, and ensuring risk assessment aligns with company standards.
Key Responsibilities:
- Lead and manage the general insurance underwriting team.
- Develop and implement underwriting policies and procedures.
- Assess complex insurance applications and determine risk exposure.
- Collaborate with sales and product development teams.
- Monitor underwriting performance and ensure compliance with regulations.
