As one of the leading financial institutions in East Africa, KCB Group continues to empower businesses and individuals through innovative banking solutions, prudent financial management, and unwavering commitment to customer service excellence. As part of its mission to strengthen human capital and sustain operational excellence, KCB Group is inviting dynamic, experienced, and results-driven professionals to apply for several exciting opportunities across various departments.
These openings provide a unique chance to work in a dynamic environment that values professional growth, teamwork, and innovation. Whether your expertise lies in finance, technology, research, or customer relationship management, there is a position designed to challenge and grow your career.
Below are the available vacancies:
1. Senior Manager, Learning & Development
Deadline: October 7, 2025
The Senior Manager, Learning & Development will be responsible for the management and execution of all learning interventions across the Bank. This role involves overseeing the entire training cycle — from identifying training needs, preparing and delivering learning programs, to evaluating their effectiveness and implementation across business portfolios.
Key Responsibilities:
- Learning Needs Analysis: Work closely with department heads and business leaders to identify skill gaps and training needs within different units of the organization.
- Program Design and Development: Create and design learning interventions tailored to organizational goals, ensuring alignment with the bank’s strategy and culture.
- Training Delivery: Coordinate and oversee the delivery of training sessions, workshops, and leadership development programs using both internal and external facilitators.
- Evaluation and Continuous Improvement: Implement evaluation tools to measure learning outcomes, track progress, and continuously improve training modules based on feedback and performance metrics.
- Learning Culture Development: Foster a strong learning culture by promoting continuous development opportunities, mentoring programs, and knowledge-sharing initiatives.
- Budget Management: Manage training budgets efficiently and ensure optimal utilization of learning resources.
- Stakeholder Engagement: Partner with HR business partners, department heads, and external learning providers to ensure seamless delivery of learning objectives.
This position calls for a strategic leader with a passion for talent development, innovation in learning methodologies, and the ability to link learning outcomes to business performance.
2. Senior Manager, Trustee Services
Deadline: October 10, 2025
Reporting to the Managing Director, the Senior Manager, Trustee Services will oversee the operations and strategic direction of the trustee department. The incumbent will ensure compliance with all relevant regulatory requirements, enhance client satisfaction, and manage the growth and profitability of the department.
Key Responsibilities:
- Strategic Leadership: Develop and implement strategies to grow trustee services in alignment with KCB Asset Management’s overall objectives.
- Regulatory Compliance: Ensure that the trustee department operates within the regulatory framework and meets all compliance obligations.
- Client Relationship Management: Build and maintain strong relationships with clients, ensuring prompt and professional service delivery.
- Operational Excellence: Develop and review operational policies and procedures to ensure efficiency and high standards of performance.
- Financial Oversight: Oversee financial reporting for trust assets and ensure accurate administration and recordkeeping.
- Team Leadership: Lead, mentor, and motivate the trustee services team to achieve departmental goals and performance targets.
- Business Development: Prospect and onboard new clients to grow the department’s revenues and market share.
The role demands a strategic thinker with excellent leadership, communication, and stakeholder management skills.
3. Research Analyst
Deadline: October 10, 2025
Reporting to the Research Manager at KCB Asset Management, the Research Analyst will play a crucial role in conducting comprehensive investment research and market analysis to support informed decision-making.
Key Responsibilities:
- Market Research: Collect and analyze macroeconomic and industry data to identify investment trends and opportunities.
- Financial Modeling: Develop and maintain robust financial models to support investment decisions and performance forecasting.
- Data Analysis: Evaluate financial statements, market reports, and company performance indicators to provide actionable insights.
- Investment Recommendations: Identify and evaluate investment opportunities that maximize returns for clients and the company.
- Reporting: Prepare periodic reports and presentations that communicate findings and recommendations to senior management and clients.
The Research Analyst will be expected to demonstrate strong analytical ability, attention to detail, and an aptitude for data-driven decision-making.
4. Technology Vendor Manager
Deadline: October 10, 2025
The Technology Vendor Manager is responsible for overseeing strategic relationships with technology vendors to ensure that they deliver quality, efficiency, and value aligned with the bank’s technological and business objectives.
Key Responsibilities:
- Vendor Strategy: Develop and execute a comprehensive vendor management strategy that enhances efficiency, reduces costs, and mitigates operational risks.
- Performance Monitoring: Track and evaluate vendor performance against agreed-upon Service Level Agreements (SLAs).
- Contract Management: Oversee contract negotiations, renewals, and compliance to ensure the bank’s interests are protected.
- Cost Optimization: Identify opportunities to reduce expenses while maintaining high service quality and innovation standards.
- Stakeholder Collaboration: Collaborate with IT, procurement, and business units to ensure that vendor activities align with organizational goals.
- Risk Management: Implement vendor risk assessments and mitigation measures to prevent potential disruptions or compliance issues.
This role suits a highly organized, analytical, and relationship-oriented individual who understands the importance of aligning technology partnerships with business strategy.
5. Hardware Support Specialist
Deadline: October 17, 2025
Reporting to the Manager, End User Hardware, the Hardware Support Specialist will provide technical support for the deployment and maintenance of end-user hardware and related software.
Key Responsibilities:
- Hardware Deployment: Support the setup, configuration, and distribution of computer hardware and related equipment.
- Maintenance: Ensure all hardware components function reliably to meet operational needs.
- Technical Support: Troubleshoot hardware-related issues and coordinate timely resolutions.
- Inventory Management: Maintain an accurate and up-to-date inventory database for all deployed hardware assets.
- User Assistance: Provide guidance and assistance to staff in the effective use of new and existing hardware technologies.
This position requires a proactive team player with strong problem-solving skills and a commitment to maintaining operational efficiency.
6. Senior Associate, Advisory
Deadline: October 17, 2025
Reporting to the Senior Manager, Advisory, the Senior Associate will play a pivotal role in executing transactions within the Advisory Unit.
Key Responsibilities:
- Deal Execution: Lead transaction structuring, documentation, and execution in line with client and institutional objectives.
- Financial Modelling: Develop complex financial models to support advisory transactions and valuation exercises.
- Transaction Documentation: Prepare detailed reports, pitch decks, and proposals for clients and investors.
- Client Engagement: Work closely with clients to understand their business needs and develop tailored financial solutions.
- Collaboration: Partner with other departments, including legal and compliance, to ensure smooth execution of advisory mandates.
The Senior Associate role requires analytical acumen, attention to detail, and strong execution capability in high-value financial transactions.
7. Branch Manager, Meru
Deadline: October 17, 2025
Reporting to the Regional Business Manager – Coast Region, the Branch Manager will provide overall leadership to the Meru Branch, driving profitability, growth, and customer service excellence.
Key Responsibilities:
- Business Growth: Develop and implement branch business strategies to meet growth and profitability targets.
- Customer Service: Ensure consistent delivery of excellent customer service standards.
- Risk Management: Implement robust risk management frameworks to safeguard the bank’s assets and reputation.
- Team Leadership: Lead, coach, and motivate the branch team to achieve performance goals.
- Operational Efficiency: Ensure smooth branch operations and compliance with all internal policies and regulatory requirements.
The ideal candidate will demonstrate a balance of strategic leadership and operational acumen.
8. Branch Manager, Kiambu Branch
Deadline: October 17, 2025
Reporting to the Regional Business Manager, the Branch Manager will oversee the overall performance and profitability of the Kiambu Branch.
Key Responsibilities:
- Leadership: Provide strategic and operational leadership to achieve branch objectives.
- Sales and Growth: Drive sales initiatives and business development activities to expand customer base.
- Customer Experience: Champion superior customer service and ensure consistent client satisfaction.
- Risk and Compliance: Maintain compliance with internal control and regulatory frameworks.
- Team Development: Mentor, train, and develop branch staff for improved performance.
This role calls for a hands-on leader capable of balancing growth and governance priorities.
9. Business Analyst
Deadline: October 17, 2025
The Business Analyst will bridge the gap between business requirements and technical solutions by eliciting, analyzing, and documenting stakeholder needs.
Key Responsibilities:
- Requirements Gathering: Collaborate with stakeholders to collect and validate business and system requirements.
- Analysis and Documentation: Translate requirements into functional specifications for system design and implementation.
- Process Improvement: Identify process inefficiencies and recommend enhancements for operational effectiveness.
- Solution Validation: Ensure that delivered solutions meet business needs and usability standards.
- Stakeholder Support: Work with development and QA teams to ensure alignment and successful project delivery.
The Business Analyst will play an integral role in ensuring seamless collaboration between business teams and technology functions.
10. Senior Relationship Manager, Learning Institutions
Deadline: October 17, 2025
Reporting to the Sector Head, the Senior Relationship Manager will manage and grow a portfolio of corporate clients within the learning institutions segment.
Key Responsibilities:
- Relationship Management: Build and maintain relationships with key clients in the education sector.
- Business Growth: Implement strategies to drive revenue growth and profitability within the portfolio.
- Portfolio Management: Proactively manage client accounts to ensure satisfaction and retention.
- Cross-Selling: Identify and leverage cross-selling opportunities across KCB’s range of products and services.
- Industry Positioning: Strengthen KCB’s presence within the education sector through strategic engagement and partnerships.
This role requires a strong client orientation, sector knowledge, and proven ability to drive revenue growth.
KCB Group offers a professional environment where employees can thrive through innovation, teamwork, and impactful contribution. If you are passionate about excellence and want to be part of a leading regional financial institution, these roles present the perfect opportunity to make your mark.