Safaricom has announced four new employment opportunities in Kenya across its technology, market research, customer insights and consumer business functions. The vacancies were posted between 10 and 11 August 2026 and cover specialist, research and management-level responsibilities.
The latest Safaricom job vacancies include Engineer – Managed Security Solutions, Research Manager – Futurist, Segment Marketing Manager – Premium, and Segment Marketing Manager – Mass Market.
These openings provide opportunities for professionals interested in cybersecurity and enterprise technology, future-focused market research, customer insights, consumer segmentation and strategic marketing. The positions are attached to different departments and business units, reflecting the range of functions supporting Safaricom’s technology and consumer operations.
Job seekers should carefully review the responsibilities and other information attached to each vacancy before submitting an application. The following is a detailed overview of the four opportunities.
1. Engineer – Managed Security Solutions
Location: Kenya
Posting Date: 11 August 2026
Department: Technology Enterprise Solutions
Division: Technology Division
Safaricom is recruiting an Engineer – Managed Security Solutions to join Technology Enterprise Solutions within the Technology Division.
The position is centred on managed security solutions and forms part of the company’s technology operations. The role is particularly relevant within an environment where organisations increasingly depend on secure digital infrastructure, enterprise platforms and technology services to support their operations.
As part of Technology Enterprise Solutions, the successful candidate will work within a function responsible for supporting the technology requirements associated with enterprise solutions. Managed security is an important component of enterprise technology because organisations require systems and services that can operate while maintaining appropriate security controls.
Job Description
The Engineer – Managed Security Solutions will work within Safaricom’s Technology Enterprise Solutions function and contribute to activities related to managed security services.
Based on the vacancy information provided, the position sits within the Technology Division and is expected to support the company’s enterprise technology operations.
The role will involve working in an environment where security forms an integral part of technology service delivery. The position therefore connects technical engineering responsibilities with the broader objective of supporting enterprise customers and technology solutions.
Key areas associated with the position include:
- Working within the Technology Enterprise Solutions function.
- Supporting activities associated with managed security solutions.
- Contributing to the delivery and operation of security-focused enterprise technology services.
- Working within Safaricom’s wider Technology Division.
- Supporting the business requirements connected to enterprise technology and managed security.
- Participating in technology-related activities required by the Technology Enterprise Solutions team.
- Contributing to the effective operation of managed security services within the organisation’s enterprise solutions environment.
The vacancy provides an opportunity to work within a specialised technology function where enterprise solutions and security intersect.
Safaricom has indicated that the recruitment is being undertaken in line with its current business needs. Applicants interested in the position should therefore consult the complete official vacancy announcement before applying to understand all responsibilities, requirements and application instructions associated with the role.
2. Research Manager – Futurist
Location: Kenya
Work arrangement: Hybrid
Posting Date: 10 August 2026
Department: Market Research & Customer Insights Department
Safaricom is also recruiting a Research Manager – Futurist to join the Market Research & Customer Insights Department.
Unlike the engineering vacancy, this position focuses on research and customer insights. It is also listed as a hybrid position, providing a combination of work arrangements according to the company’s operational requirements.
The Research Manager – Futurist role sits within a function concerned with understanding markets, customers and developments that can influence business decisions.
Job Description
The Research Manager – Futurist will operate within the Market Research & Customer Insights Department.
The position places research at the centre of business understanding and decision-making. Market research and customer insights functions help organisations understand customer behaviour, changing expectations, market developments and other factors that can affect products, services and business strategy.
The “Futurist” component of the job title also indicates the forward-looking orientation of the position. The successful candidate will work in an environment concerned with research and insights that help the organisation understand developments affecting its market and customers.
The position involves contributing to the Market Research & Customer Insights Department through research-oriented responsibilities.
The role will be associated with areas such as:
- Working within Safaricom’s Market Research & Customer Insights Department.
- Supporting research activities relevant to the organisation and its customers.
- Contributing to the development and use of market and customer insights.
- Working in a research management capacity.
- Supporting a forward-looking approach to understanding market developments.
- Contributing research perspectives that can support organisational decision-making.
- Participating in activities aimed at improving understanding of customers and the wider market environment.
- Working with the relevant internal teams within the Market Research & Customer Insights function.
- Supporting the department’s broader research and insights mandate.
The hybrid arrangement distinguishes this vacancy from the other positions included in the latest recruitment announcement.
Professionals considering this vacancy should review the full official job posting for the detailed scope of work and any additional information Safaricom has provided for applicants.
3. Segment Marketing Manager – Premium
Location: Kenya
Posting Date: 10 August 2026
Business Unit: Consumer Business Organisation
Team: Segments Value & Growth Tribe
Safaricom has announced an opportunity for a Segment Marketing Manager – Premium within the Segments Value & Growth Tribe of the Consumer Business Organisation.
The vacancy focuses on Safaricom’s premium consumer segment and sits within the part of the organisation responsible for segment value and growth.
Segment-based marketing allows a business to organise its marketing activities around different groups of customers rather than approaching the entire consumer market in the same manner. The Segment Marketing Manager – Premium will therefore operate within a team specifically concerned with creating and growing value across customer segments.
Job Description
The Segment Marketing Manager – Premium will work within the Segments Value & Growth Tribe and the wider Consumer Business Organisation.
The position is focused on the premium segment and forms part of Safaricom’s efforts to address the needs and value potential of different consumer groups.
As a segment marketing management position, the role operates at the intersection of customer understanding, marketing and business growth.
The successful candidate will contribute to the activities of the Segments Value & Growth Tribe while maintaining a particular focus on the premium customer segment.
The position is associated with responsibilities such as:
- Working within the Segments Value & Growth Tribe.
- Supporting the Consumer Business Organisation’s segment-focused activities.
- Managing marketing activities associated with the premium segment.
- Contributing to initiatives intended to support segment value and growth.
- Maintaining a focus on the needs and characteristics of premium consumers.
- Supporting marketing initiatives relevant to the designated customer segment.
- Working with relevant teams within the Consumer Business Organisation.
- Contributing to the broader objectives of the Segments Value & Growth Tribe.
- Supporting the organisation’s efforts to develop value within its premium consumer segment.
- Participating in the planning and management of segment-related marketing activities.
The position provides an opportunity to work within a consumer-focused business function where marketing activities are organised around specific customer segments.
Safaricom has stated that the recruitment is being undertaken in line with current business needs. Candidates should therefore use the official vacancy announcement to review the complete job description and application requirements before submitting their applications.
4. Segment Marketing Manager – Mass Market
Location: Kenya
Posting Date: 10 August 2026
Business Unit: Consumer Business Organisation
Team: Segments Value and Growth Tribe
The fourth position announced is Segment Marketing Manager – Mass Market.
The position is located within the Segments Value and Growth Tribe of Safaricom’s Consumer Business Organisation.
While the previous vacancy focuses on the premium segment, this position concentrates on the mass-market segment. The two positions consequently operate within the same broader organisational structure but focus on different groups within Safaricom’s consumer market.
Job Description
The Segment Marketing Manager – Mass Market will work within the Segments Value and Growth Tribe and contribute to the Consumer Business Organisation’s activities relating to the mass-market customer segment.
The role involves working within a segment-oriented marketing environment where customer groups are addressed according to their particular characteristics, needs and potential value.
The successful candidate will contribute to the management of marketing activities associated with the mass-market segment.
The position is associated with areas including:
- Working within the Segments Value and Growth Tribe.
- Supporting activities within the Consumer Business Organisation.
- Managing marketing activities relating to the mass-market segment.
- Contributing to the value and growth objectives of the designated consumer segment.
- Supporting segment-focused marketing activities.
- Maintaining a focus on the mass-market consumer segment.
- Working with relevant teams and functions within the Consumer Business Organisation.
- Contributing to the wider objectives of the Segments Value and Growth Tribe.
- Supporting initiatives connected to consumer value and growth.
- Participating in the planning and management of marketing activities for the mass-market segment.
The vacancy represents a management-level marketing opportunity within Safaricom’s consumer operations.
Applicants should note the distinction between this position and the Segment Marketing Manager – Premium vacancy. Although both opportunities sit within the Segments Value and Growth Tribe, each focuses on a different consumer segment.
Candidates interested in either role should therefore ensure that they open and review the correct vacancy when proceeding with their applications.
Overview of the Latest Safaricom Vacancies
The four vacancies announced by Safaricom cover three broad professional areas: technology and cybersecurity, research and customer insights, and consumer segment marketing.
The positions are:
- Engineer – Managed Security Solutions – Kenya – Posted 11 August 2026
- Research Manager – Futurist – Kenya, Hybrid – Posted 10 August 2026
- Segment Marketing Manager – Premium – Kenya – Posted 10 August 2026
- Segment Marketing Manager – Mass Market – Kenya – Posted 10 August 2026
The Engineer – Managed Security Solutions vacancy is situated within Technology Enterprise Solutions under the Technology Division. It is therefore the technology-focused opportunity among the four vacancies.
The Research Manager – Futurist vacancy is based within the Market Research & Customer Insights Department. It is also the only vacancy among the four that is explicitly identified as hybrid.
The two Segment Marketing Manager positions are located within the Segments Value & Growth Tribe of the Consumer Business Organisation. One focuses on the premium segment while the other focuses on the mass-market segment.
Applicants should pay particular attention to the exact job title when applying because the two marketing vacancies have similar titles but different segment responsibilities.
Working Across Different Safaricom Business Functions
The vacancies demonstrate the different professional functions involved in supporting a large telecommunications and technology business.
Technology Enterprise Solutions deals with the technology environment supporting enterprise-oriented solutions. The Engineer – Managed Security Solutions position forms part of this structure and introduces a security-focused engineering opportunity.
The Market Research & Customer Insights Department has a different mandate. Research and customer insights provide information that can help a business understand its market, customers and emerging developments. The Research Manager – Futurist vacancy is located within this research-focused environment.
The Consumer Business Organisation, meanwhile, deals directly with consumer-focused business activities. Within this organisation, the Segments Value & Growth Tribe concentrates on different customer segments and their contribution to business value and growth.
This is where both Segment Marketing Manager vacancies are located.
Despite being announced within the same recruitment period, candidates should therefore treat the four vacancies as separate opportunities with different departmental responsibilities.
Important Information for Applicants
Job seekers interested in the Safaricom vacancies should carefully read the official job advertisement for the particular position they intend to apply for.
Before completing an application, candidates should:
- Confirm that they are applying for the correct position.
- Read the complete official job description.
- Review all requirements listed by Safaricom on the individual vacancy page.
- Check the location and work arrangement attached to the position.
- Prepare the information and documents requested through the recruitment portal.
- Ensure that information submitted during the application process is accurate.
- Complete the application through Safaricom’s official recruitment system.
- Check the individual vacancy page for application deadlines and any additional instructions.
The information supplied for these vacancies identifies posting dates but does not provide closing dates. Applicants should therefore verify the deadline directly from the individual job listing rather than assuming that all four positions have the same application period.
Candidates should also avoid waiting until the final stages of the recruitment window where a deadline is indicated on the official portal.
How to Apply for Safaricom Jobs in Kenya
Applications for the Engineer – Managed Security Solutions, Research Manager – Futurist, Segment Marketing Manager – Premium and Segment Marketing Manager – Mass Market vacancies should be made through Safaricom’s official online recruitment platform.
Applicants should locate the relevant vacancy, open the complete job advertisement and carefully review the information provided before beginning the application.
The application process should be completed according to the instructions appearing on the official recruitment portal. Since the four vacancies belong to different departments and functions, candidates interested in more than one opportunity should review each advertisement separately.
Job seekers who do not find a suitable opening among the currently advertised positions can also use Safaricom’s talent community option to remain connected with future career opportunities.
