The National Council of Churches of Kenya (NCCK) is one of the country’s most respected umbrella organizations for Protestant Churches and Christian Organizations. Since its establishment, NCCK has played a pivotal role in championing social justice, promoting Christian unity, and offering leadership in national development. Today, the council continues to be a beacon of collaboration and innovation, serving as a vital platform where churches and faith-based institutions come together to influence positive transformation in Kenya.
In line with its mission to promote holistic Christian ministry that fosters sustainable development, social justice, and peace, NCCK is strengthening its internal capacity through the recruitment of a highly skilled IT & Data Analyst. This role will provide critical support in ensuring that NCCK’s information technology systems are reliable, efficient, secure, and responsive to the organization’s dynamic operational needs.
If you are a professional with strong IT expertise, excellent data analysis capabilities, and the drive to contribute to meaningful change, this is your opportunity to make an impact at one of Kenya’s leading Christian organizations.
Position Overview
Job Title: IT & Data Analyst
No. of Vacancies: 1
Department: ICT
Work Station: NCCK Head Office, Nairobi
Immediate Supervisor: ICT Manager
Job Grade: NCCK 3
Job Purpose
The IT & Data Analyst will be responsible for managing, maintaining, and enhancing NCCK’s IT systems and data infrastructure. The role ensures smooth operations of all ICT functions, provides essential user support, and delivers valuable data-driven insights to support organizational decision-making.
This position is central to NCCK’s goal of integrating technology into its ministry and development programs, ensuring that staff across all levels have access to efficient systems, secure platforms, and meaningful data to guide strategic planning.
Key Responsibilities
The IT & Data Analyst will undertake a wide range of duties that combine both system support and data management. These include:
1. IT Infrastructure and System Maintenance
- Oversee and enhance the performance of NCCK’s IT infrastructure to guarantee reliability and efficiency.
- Carry out regular system updates, patch installations, and scheduled backups to protect against data loss and maintain operational continuity.
- Monitor system functionality and troubleshoot issues proactively to prevent disruptions in day-to-day activities.
2. Technical Support to Users
- Deliver timely and effective technical support to end-users across the organization.
- Resolve hardware and software challenges, ensuring minimal downtime for staff and programs.
- Provide clear, practical solutions that improve user experience and confidence in IT systems.
3. Data Management and Analysis
- Gather, refine, and analyze data from multiple sources to support evidence-based decision-making.
- Design, maintain, and regularly update dashboards, reports, and visual tools that communicate key organizational insights.
- Translate complex datasets into actionable findings for management and program teams.
4. Software Implementation and Training
- Support the rollout of new software systems, including ERP and specialized program applications.
- Provide training sessions and hands-on support to ensure smooth adoption and effective use of new technologies.
- Develop training materials and conduct knowledge-sharing workshops for staff.
5. Continuous System Improvement
- Identify opportunities for improving usability, functionality, and efficiency of IT systems.
- Recommend upgrades or enhancements that align with NCCK’s organizational needs.
- Collaborate with other departments to design technology-based solutions that enhance workflow.
6. IT Security and Data Protection
- Monitor IT systems to ensure data integrity and safeguard against unauthorized access or cyber threats.
- Implement organizational IT security measures, ensuring compliance with both local regulations and NCCK’s internal policies.
- Stay up to date with global best practices in data protection and integrate them into NCCK’s systems.
7. Documentation and Best Practices
- Develop and maintain user-friendly documentation, manuals, and procedural guides for IT processes.
- Create clear reference materials to empower staff to resolve minor IT issues independently.
- Standardize IT support procedures to streamline service delivery.
Key Qualifications, Skills, and Experience
The ideal candidate will bring a blend of technical expertise, analytical thinking, and interpersonal skills. The following are the minimum requirements for consideration:
- Educational Background: Bachelor’s degree in Information Technology, Computer Science, or a related discipline.
- Work Experience: At least 3 years of proven experience in IT support, systems administration, or a related role.
- Technical Proficiency: Strong working knowledge of IT and data tools including Excel, SQL, Power BI, and enterprise systems.
- ERP Expertise: Hands-on experience with platforms such as Microsoft 365 Dynamics.
- Analytical Skills: Ability to collect, interpret, and present data in meaningful ways that drive informed decision-making.
- Problem-Solving Abilities: Demonstrated success in diagnosing and resolving complex IT issues.
- Soft Skills: Excellent communication and interpersonal skills, enabling effective collaboration with colleagues across different levels of the organization.
Why Join NCCK?
Working at NCCK is more than just a job—it is a calling to contribute to a legacy of faith, service, and transformation. As an IT & Data Analyst, you will:
- Play a critical role in modernizing NCCK’s IT and data infrastructure.
- Contribute to impactful development programs that reach communities across Kenya.
- Be part of a values-driven organization committed to integrity, justice, and service.
- Work in an environment that encourages professional growth and continuous learning.
This position provides a rare opportunity to combine technical expertise with service in a mission-driven organization that is shaping Kenya’s future.
Application Process
Interested candidates are invited to submit their application through the NCCK Job Application online form on or before October 1, 2025.
Shortlisting will be conducted on a rolling basis due to the urgency of this role. Only shortlisted applicants will be contacted for the next stages of the recruitment process.
Important Notice:
- NCCK does not charge any fees at any stage of the recruitment process.
- Any form of canvassing will lead to automatic disqualification.
- Applicants are strongly advised to submit their applications early to avoid last-minute challenges.
