Mount Kenya University Hiring ICT Technician – Mombasa Campus/Dental Laboratory Technologist – Thika Campus

by Recal

In a rapidly evolving professional world, few things are as rewarding as working in an environment that values innovation, professional growth, and excellence. [Institution Name], a leading institution dedicated to quality education and transformative learning, continues to expand its operations and strengthen its service delivery through strategic recruitment. As part of this growth, the institution is inviting qualified, motivated, and passionate individuals to apply for two exciting positions—ICT Technician (Mombasa Campus) and Dental Laboratory Technologist (Thika Campus).

Both roles offer an opportunity to contribute meaningfully to the institution’s mission of providing top-tier education and practical skill development while working alongside experienced professionals in a dynamic, supportive environment. Whether you are a tech-savvy problem-solver or a hands-on healthcare professional with a passion for innovation, these openings could mark the next step in your professional journey.


1. ICT Technician – Mombasa Campus (One Position)

School/Faculty: Information Communication Technology
Campus: Mombasa
Application Deadline: Monday, October 13, 2025

Overview

The ICT Technician will be responsible for supporting the implementation, maintenance, and improvement of the institution’s information and communication technology infrastructure at the Mombasa Campus. This role is critical to ensuring that all ICT systems operate effectively and efficiently, enabling seamless learning, administration, and research. The position requires a technically proficient individual with a passion for problem-solving and a proactive approach to supporting digital transformation initiatives.

Job Purpose

To provide effective ICT support services for hardware, software, and network systems at the Mombasa Campus, ensuring optimal functionality, user satisfaction, and compliance with institutional ICT policies and standards.

Key Responsibilities

1. System and Network Administration

  • Assist in the installation, configuration, and maintenance of computer systems, servers, and network devices within the campus.
  • Monitor and maintain network performance to ensure stable and secure connectivity across all departments and learning facilities.
  • Troubleshoot and resolve network issues, including connectivity failures, IP conflicts, or data transfer bottlenecks.
  • Support the implementation of firewalls, antivirus systems, and other security measures to protect institutional data and systems.

2. Hardware and Software Support

  • Perform installation, upgrades, and maintenance of hardware components, including desktops, laptops, printers, projectors, and scanners.
  • Install, configure, and update software applications as per institutional standards and licensing agreements.
  • Conduct routine checks and maintenance to ensure equipment is functioning optimally and efficiently.
  • Diagnose and repair hardware faults or coordinate external repairs when necessary.

3. User Support and Training

  • Provide first-line technical support to faculty, students, and administrative staff, addressing inquiries and resolving ICT-related issues promptly.
  • Offer guidance to users on software applications, email configurations, and general ICT practices.
  • Assist in organizing user training sessions or workshops to enhance digital literacy within the campus community.

4. ICT Infrastructure Development and Maintenance

  • Participate in campus ICT projects, including the setup of new computer laboratories, installation of digital teaching tools, and network expansion.
  • Maintain accurate inventory records for ICT equipment, software licenses, and accessories.
  • Ensure that all ICT infrastructure complies with institutional and national ICT standards.
  • Liaise with central ICT management to align campus-level ICT operations with broader institutional strategies.

5. Data Management and Security

  • Ensure the confidentiality, integrity, and availability of digital information by enforcing proper backup and recovery procedures.
  • Regularly monitor system performance and security logs to detect vulnerabilities or unauthorized access attempts.
  • Support compliance with data protection regulations and institutional cybersecurity policies.

6. Documentation and Reporting

  • Maintain detailed records of ICT activities, including maintenance schedules, incident logs, and user support requests.
  • Prepare regular reports on system performance, support requests, and improvement recommendations.
  • Assist in developing ICT manuals and procedural documentation for internal use.

Personal Attributes and Work Ethic

  • Strong analytical and troubleshooting skills.
  • Excellent communication and interpersonal abilities for effective user support.
  • A proactive and team-oriented attitude with an ability to work under minimal supervision.
  • Commitment to upholding institutional values and ICT integrity.

This position offers an excellent opportunity to be part of a forward-thinking ICT team supporting academic excellence and innovation at the Mombasa Campus. The successful candidate will play a pivotal role in enhancing technological efficiency, ensuring that both staff and students benefit from reliable digital services and infrastructure.


2. Dental Laboratory Technologist – Thika Campus

School/Faculty: Central Administration
Campus: Thika
Application Deadline: Thursday, October 9, 2025

Overview

The Dental Laboratory Technologist position at the Thika Campus is an exciting opportunity for a professional dedicated to advancing dental health education and practice. The role involves technical and laboratory support for dental training programs and services within the institution’s dental laboratories. The successful candidate will be instrumental in ensuring that dental practical sessions are conducted smoothly and that laboratory standards are maintained at the highest professional level.

Job Purpose

To provide comprehensive laboratory technical support for dental programs, ensuring that students and faculty members have access to well-prepared materials, functional equipment, and a conducive environment for practical training and research in dental sciences.

Key Responsibilities

1. Laboratory Operations and Maintenance

  • Prepare, organize, and maintain dental laboratory facilities and equipment to support academic and clinical training activities.
  • Fabricate dental prostheses, including crowns, bridges, dentures, inlays, and orthodontic appliances, as per the requirements of faculty and students.
  • Ensure all laboratory instruments and tools are properly cleaned, disinfected, and stored after use.
  • Perform preventive maintenance and minor repairs on laboratory equipment, coordinating external servicing where necessary.

2. Support for Teaching and Learning

  • Assist academic staff in setting up demonstrations and practical sessions for dental students.
  • Ensure that students have the necessary materials, tools, and laboratory setups for their experiments and assignments.
  • Supervise students during practical sessions to ensure adherence to laboratory protocols, health, and safety standards.
  • Offer technical advice and mentorship to students on dental laboratory procedures, techniques, and best practices.

3. Quality Control and Safety Compliance

  • Maintain high standards of hygiene, sterilization, and infection control within the dental laboratory.
  • Monitor and enforce compliance with occupational health and safety guidelines.
  • Safely handle dental materials and chemicals, ensuring proper labeling, storage, and disposal.
  • Regularly assess and document safety risks, recommending corrective measures to minimize hazards.

4. Equipment and Inventory Management

  • Keep an updated inventory of dental laboratory supplies, equipment, and consumables.
  • Monitor stock levels and initiate requisitions for replacement or replenishment in a timely manner.
  • Maintain detailed records of materials usage, procurement, and equipment servicing.
  • Ensure efficient utilization of laboratory resources to minimize waste and maintain cost-effectiveness.

5. Technical Support for Research and Innovation

  • Provide technical support to students and faculty conducting research in dental technology and related fields.
  • Assist in the development and testing of new dental materials, prosthetic designs, or laboratory processes.
  • Collaborate with academic staff in projects aimed at enhancing the quality of dental training and community service delivery.

6. Administrative and Reporting Duties

  • Maintain accurate laboratory records, including daily activity logs, maintenance reports, and safety checklists.
  • Prepare reports on laboratory operations, highlighting challenges, needs, and recommendations for improvement.
  • Participate in departmental meetings and contribute to discussions on laboratory planning and development.
  • Assist in the development and enforcement of laboratory standard operating procedures (SOPs).

Personal Attributes and Work Ethic

  • Exceptional attention to detail and manual dexterity.
  • Strong technical knowledge of dental laboratory processes and materials.
  • A collaborative mindset, with the ability to work effectively with students and academic staff.
  • Dedication to maintaining professional ethics, accuracy, and safety in all laboratory operations.
  • Excellent organizational and time management skills to balance multiple responsibilities efficiently.

The Dental Laboratory Technologist will serve as a vital link between academic instruction and practical application, ensuring that dental students gain hands-on experience that meets the highest professional standards. This position offers an opportunity to contribute directly to shaping the next generation of dental professionals in a supportive and well-equipped learning environment.


Why Join [Institution Name]?

At [Institution Name], we take pride in fostering an inclusive, growth-oriented workplace culture that values expertise, innovation, and collaboration. Our staff members enjoy:

  • Opportunities for continuous professional development and training.
  • A supportive environment that encourages innovation in both academic and administrative functions.
  • Access to state-of-the-art facilities and resources that promote excellence in teaching, research, and service delivery.
  • A vibrant, diverse community of professionals dedicated to making a positive impact in education and beyond.

Whether you’re passionate about leveraging technology to enhance learning or committed to advancing the field of dental science through technical excellence, you’ll find a rewarding career path here.


Application Process

If you believe you have the skills, experience, and passion to contribute to our mission, we encourage you to apply for the position that aligns with your expertise.

Positions Open:

  1. ICT Technician – Mombasa Campus (Deadline: Monday, October 13, 2025)
  2. Dental Laboratory Technologist – Thika Campus (Deadline: Thursday, October 9, 2025)

Take the next step in your professional journey and join a team that’s shaping the future of education and innovation in Kenya.

Apply Now

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