At Manchester United we aim to be the best on and off the pitch – and the quality of our behind-the-scenes team sets us apart from the competition.
Our people are as committed to the success of the company as the players are to winning trophies. We offer a unique and exciting working environment, excellent training, with recognition and rewards for the part each individual plays.
Permanent & Temporary positions include: Venue Operations & Hospitality (e.g. Catering, Museum, Venue Sales, Ticketing & Membership Services); Facilities Management (e.g. Plumbers, Joiners, Cleaners); Corporate Services (e.g. Finance, IT, HR, Communications); Commercial Services (e.g. Financial Services, Relationship Marketing); and Media (e.g. Social Media, Website, MUTV).
Roles within Matchday & Events include Matchday Catering (e.g. Kiosk, Waiting On, Bar Staff, Chef, Supervisors, Managers).
How to apply?
Select the type of position you’d like below, either Matchday & Events or Permanent & Temporary, then pick the appropriate role and apply online.
You can register here for Permanent & Temporary positions. Once you are registered you will be able to return and edit your account or set up job alerts that match your search criteria.
For Matchday & Events, please complete and submit the online form for your desired role.
Please note: Manchester United predominantly recruit staff directly through our website channels and work with a select number of recognised recruitment agencies to recruit additional staff when needed. Manchester United do not engage with specific individuals to recruit on behalf of the Company and we will never ask for payment in respect of any uniform, or similar items, prior to an offer of work being made.
Position: Head of Social Media
Job Details
- Ownership and responsibility of the content and engagement strategy for Manchester United’s social channels, including: Instagram, Facebook, Twitter, YouTube, LinkedIn
- Content Roadmap and posting strategy, considering content pillars, localisation and creating daily habits for fans.
- Ownership of growth KPIs across Social, and responsible for innovation and launch of new Social products and platforms to stimulate growth.
- Management of agencies and resources which look after foreign language accounts such as Weibo, WeChat, Line and Douyin.
- Management of the Social Media team, including the rota and rostering team members and freelancers on match day and unsociable hours shifts. Co-located across Old Trafford (stadium) and AON Training Complex (training ground).
- Generate, edit, publish and approve engaging daily content.
- Management of key senior relationships with Google, Facebook, LinkedIn and Twitter.
- Content ideas, creative thinking and invention of native content ‘franchises’ to engage fans on network.
- Responsible for driving value back to the club channels and departments, such as the club’s website (traffic), app (downloads), retail and ticketing.
- Lean in and assist with the club’s paid social marketing efforts.
- Working with other club departments so they can maximise value from our Social Media channels; Commercial, Ticketing, Retail, Foundation and Football.
- Assisting players and player agents with content and strategy.
- Deep understanding of analytics and an ability to implement an analytical culture within the team.
- Benchmarking and researching Social Media trends so we can be ahead of the curve.
- Minimum Bachelors Degree or equivalent
- Minimum 5 years’ experience running large branded social channel(s), preferably within the Sports industry.
- Vast knowledge of Western Social Media platforms, as well as knowledge of market specific social channels, for example like those in China, Japan and Thailand.
- Excellent Copywriting skills and attention to detail.
- Solid knowledge of analytical tools, scheduling tools, and paid social marketing.
- Experience working with CRM, SEO and Analytics teams, and using Social to drive value back to the business.
- Knowledge of Online Marketing channels and growth techniques.
- Excellent communication and interpersonal skills.
| Current Vacancies | Job Type | Category |
|---|---|---|
| Head of Social Media |
More jobs at United
Have you got the skills required for one of our exciting Matchday roles at Manchester United?
Manchester United is currently recruiting individuals to join our Matchday Operations team for the football season to enhance the Matchday experience for the our 76,000 fans and guests we entertain here at Old Trafford for every home game.
There are approximately 35 matches during the season, which kicks off in August, and successful candidates for our Matchday roles would be expected to be available for our key home games held throughout the season.
If you believe you have the skills required to deliver our outstanding Matchday experience and have what it takes to join one of the world’s biggest football clubs, please see our current vacancies listed below and complete an application form.
Please note: You should only submit one application as all opportunities will be discussed at interview. Duplicate applications will be disregarded.
Previous applicants need not apply. If you have previously been unsuccessful at an interview for a Catering Matchday role we are not in a position to review another application for a minimum of sixmonths.
For any questions or queries, please email the recruitment team at [email protected].
CURRENT VACANCIES – MATCHDAY & EVENTS
| Role | Location | Salary |
| Culinary Team | Manchester | Not disclosed |
| Matchday Hospitality – All Roles | Manchester | Not disclosed |
| Matchday Steward | Manchester | Not disclosed |