Opportunities For Young Kenyans

Bella Safaris Looking For Travel and Tours Consultant

Bella Safaris Careers

Would you like to join our Team? Feel free to apply for the following jobs

Job Title Senior Travel and Tours Consultant
  Business AreaBella Safaris Limited
  Job Type (Middle, Back, Front)Front
  Role this role reports toCEO
  Number and level of direct reports  None
  Date of completionJanuary 2021
  Role profile approved by  Chief Executive Officer

Overall Job Purpose

The key responsibility is to organize, plan, advice, research, and conduct long distance expeditions, travel, and tours for groups or individuals. To make sure that the travel runs smoothly from venue to venue without any issue. Required to confirm reservations and show times, and deal with venue managers, ticket agents and promoters. They also manage the schedules of the travel group and look after their finances. Delivering  growth in the customer base and income targets.

Key Responsibilities

Principal Accountabilities (85%)

  • Prepare and translate itineraries to clients for the various destinations of interest and make sure that all travel arrangements run according to the program.
  • Negotiate with our partners for better rates, commissions, and reduce tour costs.
  • Cultivate a Good working relationship with Hotels, excursion coaches, Airlines and super agents.
  • Exploring and identifying new business opportunities, travel destination, Partnerships.
  • Researching, developing and creating timely interesting tour packages and itineraries, to clients to meet market demand.
  • You may be required to accompany travel groups if need be.
  • Create and sell innovative tour packages to meet market demand.
  • Prepare itineraries to the various destinations of interest.
  • Any other duty as may be assigned from time to time.
  • Assists in developing marketing strategies to promote the company and boost company sales
  • Contribute to writing dispatching email marketing campaigns and promote social media engagement and brand awareness campaigns
  • Handling enquiries for inbound and out bound travel
  • Research destination and travel prices, customs, weather conditions, reviews etc.
  • Research and study clients’ specifications and wishes
  • Suggest suitable travel options that best suite clients’ needs
  • Book tickets, reserve accommodation, organize rental transportation 
  • Inform clients and provide useful travel material such as guides, maps and event programs
  • Actively seek out new sales opportunities through cold calling, networking and social media
  • Making follow ups on clients who have been served before and the potential ones

Market Intelligence (5%)

  • Collect market intelligence through research by reading articles, publications, internet, word of mouth and networking on a daily basis to keep abreast of market developments.
  • Assess market opportunities with respect to competitor sales sources by remaining in touch with market forces and influences
  • Manage knowledge capital by collecting, categorizing, storing, protecting and distributing the results of market research.

Operations & Compliance (5%)

  • Actively keep up to date with all relevant knowledge, legislation and developments within the business unit and tourism industry that may have an impact on the Business Advantage

Risk & Control (5%)

  • Ensure that all activities and duties are carried out in compliance with all regulatory requirements.

Role/ Person Specification

Education and Experience Required

Tourism Management degree / Tours and Travel degree or related degree

  • Good working experience of MS Office is a must
  • Demonstrable commercial acumen
  • Communication, Networking & Interpersonal skills
  • Presentations skills
  • Computer Literacy, Microsoft Office
  • Problem Solving skills
  • Customer Centricity
  • Report Formulation skills
  • Negotiating skills

Competencies

  • Delivering results and meeting customer expectations
  • Persuading and influencing
  • Presenting and communicating information
  • Relating and networking
  • Creating and innovating
  • Adapting and responding to change
  • High standards of Integrity
  • Team Player
  • Adhering to principles and values

How to Apply

If you think that you have that special talent we may be looking for, kindly send us your CV and Cover Letter  on [email protected] with the subject line ‘Senior Travel and Tours Consultant’

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