Introduction
Doctors Without Borders/Médecins Sans Frontières (MSF) is an international independent medical humanitarian organization that provides assistance to people affected by conflicts, epidemics, and natural or human-made disasters and excluded from healthcare. We provide this assistance without discrimination, irrespective of race, religion, creed or political affiliation.
Rationale/Objective for Position
Integrated within the headquarters ICT unit, the ICT systems & cloud engineer will support colleagues in the administration, maintenance, and support of the ICT infrastructure; focusing on: design, deploy and maintain Cloud and On-prem Infrastructure services and networking. You will work in a multi-functional Infrastructure team to migrate services to the cloud. You are a recognized authority in systems and network administration who’ll provide guidance and internal consulting expertise to develop and maintain documentation, run-books, diagrams, and hardening specifications. The IT infrastructure team also provides 3rd tier support to service desk at both Field & HQ.
Tasks & Responsibilities
Support the networking, engineering, and accreditation effort of existing on-premises networks towards cloud hybridization and migration.
Assess existing WAN and LAN environments in relation to technical and operational limitations.
Help drive modernization of existing networks to support high availability, redundancy, and resiliency across mission space.
Implement patterns for streaming, batch, and bulk movement of data across data centres.
Install, configure, maintain, optimize, and troubleshoot network appliances on Microsoft Cloud and on Premises Datacenter (cabling, switches, Firewalls, Wireless…).
Develop and drive long-term networking strategy in the public cloud.
Ensure network security and connectivity.
Ensures backup for systems and data is routinely made and securely stored.
Implementation of recent technologies in the various technical domains covered.
Support in the definition of strategies, projects, infrastructure design and operating procedures.
Ensure enterprise-wide network scalability and performance through performance monitoring, logging, packet analysis, and event correlation.
Provide 3rd level support.
Create technical support documentation for systems and applications.
Qualifications
Required Skills
- High level of proficiency and experience with TCP/IP networking, VLANs, STP architecture, and core technologies, such as Routing, DNS, IPsec, etc. (Fortinet firewalls/Switches/APs, Cisco ASA, Meraki, HPE Switches).
- Excellent knowledge of best practices around management, control, and monitoring of server infrastructure (Azure VMs & On-premises).
- Strong experience with public Cloud infrastructure (Microsoft Azure) PaaS & SaaS.
- Experience with Azure Network and Compute functions (Load Balancers, Web Application Firewall, Azure Front Door, Azure Arc, Virtual WAN).
- Experience in Virtualization: VMware, Hyper-V.
- Microsoft 365 administration, exchange online, Azure Active directory.
- Experience in Microsoft Intune family.
- Experience in Windows Server administration (AD, DC, DNS, DHCP, GPO, File/Print Server…).
Desired Skills
- Experience in Backup systems and storage systems (Veeam, Synology, HP 3PAR) is an asset.
- Knowledge of Linux operating system, proxy servers, and web servers.
- Partial Knowledge of current DevOps tools (GitHub, Chef…).
- Experience in Azure Serverless functions (Kubernetes & Container Apps)
- Familiar with Infrastructure as a Code (terraform, Ansible) Dockerization technology.
- Some experience with database administration is an asset (PostgreSQL, MS SQL Server, MySQL, …).
Education & Experience
- Degree in Computer Science, Information Systems Management, or related fields, or equivalent by demonstrated experience.
- Initial experience of at least 5 years in network administration and/or ICT infrastructure implementation.
- Certificates related to the following field: CCNA, CCNP, CMNO, Network+, Microsoft Azure, Fortinet NSE.
- Experience with MSF or other NGOs in similar contexts will be an advantage.
Competencies
- Team player, autonomous, you are passionate about technology, and like to address complex technical challenges.
- Great at organizing, prioritizing and multitasking.
- You can adapt to recent technologies, eager to learn and a strong troubleshooter.
- You are flexible to implement changes while reducing the impact on the activity of our users; working occasionally out of office hours is not an issue.
- You want to keep learning; you are open to sharing your ideas, knowledge, and experience.
Languages
- Good command of English is required.
- Knowledge of other international languages (French, Spanish, Arabic…) is an asset.
What We Offer
An open ended, full-time employment contract through MSF East Africa Section Office in Nairobi, Kenya.
An annual salary of EUR 24,405 at HQ Level 3B based on a full-time appointment.
Social benefits package; allowances ranging between EUR 247 to 295/month based on individual & administrative status.
Other benefits include: 25 days of annual leave, Employer Pension contribution based on MSF EA terms/conditions.
Application process
Applicants are required to upload a letter of motivation + Curriculum Vitae (in English) in PDF format as one combined document.
The closing date for applications is on 4th June 2023