Nanyuki
Location Nanyuki, Laikipia, Kenya
Category Rooms FAIRMONT
Job Start Date : 30/05/2023
Job Start Date : 05/06/2023Job
Type Permanent
Room Attendant
About Our Hotel
The iconic Fairmont Mount Kenya Safari Club is a luxury 5-star resort located in the Mount Kenya Wildlife Conservancy in Nanyuki, Kenya.
The hotel is rooted in history and has evolved from the vision of its founding members in the early 1930’s as a hunting ground to a beautiful story today as a hotel within a conservancy. The organization plays a crucial role in its host community through conservation and sustainability initiatives.
As part of the conservation work, the property has a goal to rehabilitate and release the antelope species called the “Mountain Bongo’s” who were heading towards extinction and hence continues to make historic strides for future generations.
Nestled in the lush foothills of Mount Kenya, it is strategically located on the Equator offering 100 luxury rooms and villas.
The hotel features a prestigious main structure that reflects the 1950’s colonial architectural design with a luxury country club feel, complemented by independent quaint cottages, including William Holden’s original cottage which offers breathtaking views of the mountain.
The hotel guests can indulge in an array of exciting outdoor activities including animal orphanage visits, destination dining, bongo tracking, horse riding in the forest/conservancy, phenomenal breakfasts at the slopes of Mount Kenya, and open fire dinner concepts at the foothills of the Mountain. Moreover, the F&B offerings include an all-day dining restaurant, a fine dining grill restaurant, a bar, and banquets/wedding destinations.
What’s in it for you:
· Private medical insurance as per Hotel offering
· Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
· Working with a hotel rich in history and known for exemplary services while growing your career
· Employee Benefits Card offering discounted rates in Accor Worldwide
· Learning programs through our Academies
· Opportunity to develop your talent and grow within your property and across the world!
· Ability to make a difference through our Corporate Social Responsibility Activities, like Planet 21.
What will you be doing:
· Performing cleaning duties and ensuring care & presentation of all equipment
· Scheduling through cleaning of bedrooms, bathrooms and corridors including all fittings and surfaces to required standards.
· Carrying out all reasonable Guest, VIP and special requests as instructed by your supervisor.
· Ensuring all housekeeping and linen stores are well maintained and cleaned stacked according to the shelf labels.
· Reporting any guest preferences to the housekeeping supervisor/coordinator, and act upon the requests
· To be flexible in your working hours in line with business requirements.
· Follow the lost property procedure.
· Greeting all guest in a professional and polite manner.
· Respecting the guest privacy by being quiet and respectful in the corridors and the service area.
First impressions are everything! We invite you to join our hotel as a Room Attendant where you will take care of the guests from the moment they arrive to their departure by ensuring they have a memorable experience with us
Your experience and skills include:
· Recent experience within in 5-star hotels or a similar role
· At least a diploma or certificate in Housekeeping Techniques or Hospitality related course
· To provide exceptional cleaning and service for the guests with extremely attention to details
· Warm and caring personality; previous housekeeping experience is an asset
· Ability to anticipate and focus attention on guest needs, being professional and welcoming
· Exceptional communication and customer service skills, both written and spoken.
· Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance
· Proactivity and ability to multi-task and meet deadlines
Your team and working environment: A Luxury Hotel in a magical destination, you will be working with a diverse team and an environment that encourages you to be yourself and discover limitless possibilities.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/