The Insurance Regulatory Authority (IRA) is a State Corporation established under the Insurance Act, Cap 487 of the Laws of Kenya with the mandate to regulate, supervise and promote development of the insurance industry in Kenya.
The Authority is seeking applications for the following vacant positions:
Positions
1. Office Assistant
Job Purpose: To provide administrative and clerical support to ensure the smooth functioning of the office.
Description: Office Assistants perform various administrative tasks, such as filing, photocopying, and organizing documents. They may also handle incoming calls, receive visitors, and assist with basic office operations.
2. Executive Office Administrator
Job Purpose: To manage and organize office operations, ensuring efficiency and effective communication at the executive level.
Description: Executive Office Administrators oversee the daily operations of the executive office, manage schedules, coordinate meetings, and handle communication on behalf of top executives. They ensure the executive office runs smoothly.
3. Customer Care Officer
Job Purpose: To handle customer inquiries, complaints, and provide excellent service to ensure customer satisfaction and retention.
Description: Customer Care Officers are responsible for addressing customer inquiries, resolving issues, and providing information about insurance policies. They aim to enhance the customer experience.
4. Customer Relations Officer
Job Purpose: To foster positive relationships with clients, manage customer feedback, and enhance the overall customer experience.
Description: Customer Relations Officers focus on building and maintaining strong relationships with clients. They gather and analyze feedback to improve customer satisfaction and loyalty.
5. Driver
Job Purpose: To safely transport personnel and materials, ensuring timely and secure deliveries.
Description: Drivers are responsible for operating vehicles to transport staff or materials. They must follow safety regulations and ensure the timely and secure delivery of goods or personnel.
6. Human Resource Management Assistant
Job Purpose: To support HR functions, including recruitment, training, and personnel records, to maintain a productive workforce.
Description: HR Management Assistants assist with recruitment, training, and maintaining personnel records. They support HR processes to ensure a productive and engaged workforce.
7. Supply Chain Management Assistant
Job Purpose: To assist in procurement and inventory management, ensuring efficient supply chain operations.
Description: Supply Chain Management Assistants support procurement and inventory activities. They assist in sourcing, purchasing, and managing inventory to ensure efficient supply chain operations.
8. Legal Assistant (Paralegal)
Job Purpose: To provide legal support, conduct research, and assist in legal processes to ensure compliance with regulations.
Description: Legal Assistants, or Paralegals, assist in legal research, document preparation, and support attorneys in legal proceedings. They help ensure regulatory compliance in legal matters.
9. Research & Innovation Assistant
Job Purpose: To assist in data collection and research activities, fostering innovation and informed decision-making.
Description: Research & Innovation Assistants assist in collecting and analyzing data, conducting research, and supporting innovation initiatives in the insurance sector.
10. Consumer Protection Assistant
Job Purpose: To support initiatives that protect consumers’ rights and interests within the insurance industry.
Description: Consumer Protection Assistants work on initiatives to safeguard consumers’ rights and interests within the insurance sector, such as handling complaints and education programs.
11. Assistant Financial Analyst
Job Purpose: To analyze financial data, prepare reports, and support financial decision-making processes.
Description: Assistant Financial Analysts analyze financial data, prepare reports, and assist in financial decision-making by providing insights and recommendations.
12. Actuarial Assistant
Job Purpose: To assist in actuarial calculations and risk assessments, ensuring accurate insurance pricing and management.
Description: Actuarial Assistants support actuaries in calculating risks, pricing insurance policies, and analyzing financial data to ensure accurate risk assessment.
13. Supervision Assistant
Job Purpose: To assist in the supervision of insurance companies, ensuring compliance with regulatory standards.
Description: Supervision Assistants support the oversight of insurance companies, ensuring they comply with regulatory standards and assisting in regulatory audits.
14. Internal Auditor
Job Purpose: To conduct internal audits, evaluate processes, and recommend improvements for effective risk management.
Description: Internal Auditors conduct audits of the organization’s processes, evaluate controls, and recommend improvements to ensure effective risk management and compliance.
15. Legal Officer
Job Purpose: To provide legal expertise, advice, and representation in legal matters related to the insurance industry.
Description: Legal Officers provide legal counsel, representation, and expertise in matters pertaining to insurance regulations and legal compliance.
Please note that due to space limitations, the descriptions for the remaining positions will be provided in the next response.
16. Research & Innovation Officer
Job Purpose: To conduct research, drive innovation, and analyze industry trends for informed decision-making.
Description: Research & Innovation Officers lead research efforts, drive innovation initiatives, and analyze industry trends to support informed decision-making in the insurance sector.
17. Consumer Protection Officer
Job Purpose: To oversee and implement consumer protection policies and initiatives in the insurance sector.
Description: Consumer Protection Officers are responsible for overseeing and implementing policies and initiatives aimed at safeguarding the rights and interests of consumers in the insurance industry.
18. Supervision Officer
Job Purpose: To ensure the effective supervision and regulation of insurance companies, monitoring compliance with established standards.
Description: Supervision Officers play a critical role in monitoring and regulating insurance companies, ensuring they adhere to established standards and regulatory requirements.
19. Senior Corporate Communications Officer
Job Purpose: To lead and execute strategic communication efforts, enhancing the Authority’s corporate image and public relations.
Description: Senior Corporate Communications Officers lead strategic communication efforts, manage public relations, and enhance the corporate image of the Authority through effective communication strategies.
20. Senior Customer Care Officer
Job Purpose: To provide advanced customer service, handle complex inquiries, and manage the customer care department.
Description: Senior Customer Care Officers provide advanced customer service, handle complex inquiries, and manage the customer care department, ensuring high levels of customer satisfaction.
21. Assistant Manager Supply Chain Management
Job Purpose: To oversee and manage supply chain operations, ensuring efficient procurement and inventory control.
Description: Assistant Managers in Supply Chain Management oversee and manage procurement and inventory operations, ensuring efficient supply chain processes.
22. Assistant Manager Supervision
Job Purpose: To support the supervision department, ensuring compliance and effective oversight of insurance companies.
Description: Assistant Managers in the Supervision department support the regulatory oversight of insurance companies, ensuring compliance with established standards.
23. Assistant Manager, Finance
Job Purpose: To assist in financial management and planning, including budgeting and financial analysis.
Description: Assistant Managers in Finance assist in financial management, budgeting, and financial analysis, supporting the financial planning and decision-making processes.
24. Assistant Manager Research & Innovation
Job Purpose: To lead research and innovation initiatives, fostering advancements in the insurance sector.
Description: Assistant Managers in Research & Innovation lead research and innovation initiatives, driving advancements and informed decision-making in the insurance industry.
25. Assistant Manager Financial Analysis
Job Purpose: To oversee financial analysis processes and provide insights for strategic financial decisions.
Description: Assistant Managers in Financial Analysis oversee financial analysis processes, providing valuable insights to support strategic financial decisions.
26. Manager, Corporate Communication
Job Purpose: To lead the corporate communication team and develop and implement communication strategies.
Description: Managers in Corporate Communication lead the communication team, developing and implementing communication strategies to enhance the Authority’s corporate image.
27. Manager Intermediaries
Job Purpose: To manage intermediary relationships and ensure their compliance with regulatory standards.
Description: Managers in Intermediaries manage relationships with intermediaries (e.g., insurance agents), ensuring their compliance with regulatory standards and guidelines.
28. Manager, Finance
Job Purpose: To oversee financial management and planning, including budgeting and financial analysis at a managerial level.
Description: Managers in Finance oversee financial management, budgeting, and financial analysis at a managerial level, supporting strategic financial planning.
29. Manager Consumer Education
Job Purpose: To lead consumer education initiatives and ensure the public is informed about insurance products and practices.
Description: Managers in Consumer Education lead initiatives to educate the public about insurance products and practices, ensuring an informed consumer base.
30. Manager ICT
Job Purpose: To oversee the Information and Communication Technology department, ensuring effective technology systems and solutions.
Description: Managers in ICT oversee the ICT department, ensuring the effective operation of technology systems and solutions within the Authority.
31. Manager Policy & Strategy
Job Purpose: To develop and implement policies and strategies that support the Authority’s mission and objectives.
Description: Managers in Policy & Strategy develop and implement policies and strategies that align with the Authority’s mission and objectives, guiding its operations.
32. Manager Research & Innovation
Job Purpose: To lead research and innovation efforts, driving advancements and informed decisions in the insurance sector.
Description: Managers in Research & Innovation lead research and innovation efforts, fostering advancements and supporting informed decisions in the insurance sector.
33. Manager, Consumer Protection
Job Purpose: To lead the Consumer Protection department, ensuring the rights and interests of consumers are safeguarded.
Description: Managers in Consumer Protection lead the Consumer Protection department, overseeing initiatives that safeguard the rights and interests of consumers in the insurance industry.
34. Manager Actuarial Services
Job Purpose: To manage actuarial services, ensuring accurate pricing and risk assessment in insurance operations.
Description: Managers in Actuarial Services oversee actuarial processes, ensuring accurate insurance pricing and risk assessment.
35. Manager Supervision
Job Purpose: To oversee and manage the supervision department, ensuring compliance and effective oversight of insurance companies.
Description: Managers in Supervision oversee and manage the supervision department, ensuring compliance and effective oversight of insurance companies.
36. Manager Internal Audit
Job Purpose: To manage the internal audit department, conducting audits and recommending improvements for risk management.
Description: Managers in Internal Audit oversee the internal audit department, conducting audits and recommending improvements to enhance risk management.
37. Senior Manager Supervision
Job Purpose: To lead and manage the supervision department at a senior level, ensuring regulatory compliance and effective oversight of insurance companies.
Description: Senior Managers in Supervision lead and manage the supervision department at a senior level, ensuring regulatory compliance and effective oversight of insurance companies.
Click here for detailed job description
Terms of Offer:
An attractive remuneration package commensurate with the responsibilities of the position will be negotiated with the successful candidate.
Successful candidates for positions in Job Grade IRA 3 shall be appointed on a contract of five (5) years renewable subject to performance while those in Job Grade IRA 4 to IRA 10 shall be appointed on Permanent and Pensionable terms of service.
Applications must be received by close of business on 7th November 2023.
Candidates who had earlier applied for these positions may re-apply.
Important:
IRA is an Equal Opportunity Employer. Persons With Disabilities are encouraged to apply.
Canvasing in any manner shall lead to automatic disqualification.
Only shortlisted candidates will be contacted for interviews.