Duties
Incumbent serves as the main authority in the specialized areas of audio visual and multimedia technology for ICASS Subscribers of US Embassy Nairobi. The Audio Visual and Multimedia Technician will set up, operate, and maintain equipment used to support mobile computing and multimedia events such as Digital Video Conferences (DVCs), Town Halls, VIP visit streams and presentations.
Mobile computing equipment will include, but not be limited to, mobile phones, tablets and laptops and multimedia equipment will include, but not be limited to, cameras, microphones, video recorders, projectors, Smart Boards, lighting, and sound mixing equipment.
Incumbent is responsible for overseeing the installation of equipment and training of personnel in its use. He / She is also responsible for all connections of the audio visual and multimedia equipment to communications networks such as Dedicated Internet Networks (DINs), the OpenNet networks. Other responsibilities include administering and monitoring the Haivision TV multicast system as well as official cable/satellite TV systems, satellite installations and video displays across the Mission and official residences.
Qualifications and Evaluations
Requirements:
EXPERIENCE:
A minimum of 3 years of progressively responsible experience in digital videoconferencing technology, audio/video, public address systems and multimedia discipline is required
JOB KNOWLEDGE:
Position requires knowledge of the cultural norms and practices in order to develop relationships and/or gain cooperation with all external contacts (equipment suppliers, service providers, government organizations, counterparts in other organizations).Education Requirements:
Bachelor’s Degree in Network/Computer Engineering, or Information Systems/Management, or Audiovisual Communications/Technology, or Computer Science/Software Engineering, or Communications Engineering is required.
Evaluations:
LANGUAGE:
Level IV English (Fluent, Writing/Reading/Speaking) is required. (This may be tested) and Level IV Swahili (Fluent, Writing/ Reading/ Speaking) is required.
SKILLS AND ABILITIES
Ability to analyze and resolve complex technical problems related to digital videoconferencing technology, audio/video, public address systems and multimedia equipment. Ability to communicate orally and convey technical information to experts and lay people and train and direct others in the operation of Digital Video Conferencing, Audio/Video, Public Address Systems and Multimedia equipment.
Ability to plan, coordinate, and manage a wide range of activities to meet program goals, priorities, and deadlines. Incumbent must be able to diagnose and solve problems in a timely matter. Position requires the ability to type with accuracy. Strong understanding of math including conversion of numerical systems and decibel levels.
EQUAL EMPLOYMENT OPPORTUNITY (EEO):
The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
Qualifications:
All applicants under consideration will be required to pass medical and security certifications.
Benefits and Other Info
Benefits:Agency Benefits:
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Nairobi, Kenya may receive a compensation package that may include health, separation, and other benefits.
For EFMs, benefits should be discussed with the Human Resources Office.
The pay plan is assigned at the time of the conditional offer letter by the HR Office.Other Information:
For the current COVID-19 Requirements please visit the following link.
HIRING PREFERENCE SELECTION PROCESS:
Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.
HIRING PREFERENCE ORDER:
1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights **
* IMPORTANT:
Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification.
A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant.
The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.
** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.
For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.
How to Apply
How to Apply:
All candidates must be able to obtain and hold a Public Trust clearance.
To apply for this position click the “Submit Application” button. For more information on how to apply visit the Mission internet site.Required Documents:
To qualify based on education, you MUST submit the requested degree and / or transcripts as verification of educational requirement by the closing date of this announcement. Failure to provide requested information, or the information is insufficient to verify eligibility, may result in disqualification for this position.
All Applicants:
• Residency and/or Work Permit
• University degree is required in Network/Computer Engineering, or Information Systems/Management, or Audiovisual Communications/Technology, or Computer Science/Software Engineering, or Communications Engineering
• Driver’s License
• Curriculum-Vitae (Cv)
Eligible Family Member Applicants:
• Copy of Sponsor’s Orders/Assignment Notification (or equivalent)
• Passport copy
• DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
• SF-50 (if applicable)Next Steps:
Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.
For further information – the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.
Thank you for your application and your interest in working at the U.S. Mission in Nairobi, Kenya.
Open Period:11/28/2023 – 12/11/2023