ERF0005-Administration Assistant
- Parklands Hospital
- Permanent
- 09, Mar 2024
Purpose Statement
Our purpose is to enable and maintain health.
Mission
To provide high quality care that exceeds our clients’ expectations.
Job Description
About Avenue Healthcare
Avenue Healthcare is one of the leading private healthcare groups in East Africa running 3 Hospitals, and 17 Medical Centres across Kenya, and a Home-care business. With over 25 years in the healthcare industry, Avenue Healthcare runs 300 hospital beds with over 1,000 staff members, and more than 400 specialists and serves over 400,000 patients annually, offering primary, secondary, and tertiary healthcare services.
POSITION: ADMINISTRATION ASSISTANT – ONE POSITION
POSITION TYPE: PERMANENT
LOCATION: NAIROBI CITY
DEPARTMENT: RADIOLOGY
REPORTS TO: RADIOLOGY UNIT MANAGER
Job Objective/Purpose
The Radiology Administration Assistant will be responsible for coordinating and managing workload allocation for reporting radiologists in the reference imaging unit.
Key Responsibilities
1.Coordinate and manage the workload allocation for reporting radiologists, ensuring equitable distribution of cases and efficient use of resources.
2.Organize and prioritize imaging studies based on urgency, complexity, and radiologists’ availability.
3.Assign cases to radiologists based on their expertise and sub-specialty qualifications.
4.Monitor and track turnaround times for imaging reports, identifying and resolving any delays or issues.
5.Ensure accurate and complete documentation of imaging reports, including proper coding and billing information.
6.Collaborate with the radiologists to address any quality or accuracy concerns in imaging reports.
7.Maintain confidentiality of patient information and comply with all relevant regulations, policies, and procedures.
8.Provide training and support to radiologists on the use of reporting software, templates, and guidelines.
9.Participate in quality improvement initiatives, including data collection and analysis, to enhance the performance and efficiency of the imaging reports workflow
10.Collaborate with other departments and clinics to ensure smooth communication and coordination of imaging studies.
11.Any other duty as may be assigned from time to time by your immediate supervisor in line with the job description.
Person Specification
- Diploma/bachelor’s degree in business administration or any other related field.
- Diploma/bachelor’s degree in Diagnostic Radiography/Medical Imaging Sciences or any other related field will be an added advantage.
- Understanding of the PACs system
- BLS Certification.
- Minimum of 3 years of relevant working experience.
- Knowledge of radiology workflow and imaging report generation process
- Critical thinking, analytical and problem-solving skills.
- Excellent interpersonal and a team player.
- Ethical.
- Empathetic, Reliable and customer focused.