Role Purpose
The job holder will be responsible for ensuring efficient processing and assessment of inpatient medical claims within the organization and ensuring accurate assessment and processing of medical claims, ensuring fair and efficient reimbursement while maintaining compliance with regulatory guidelines and adhering to company policies.
Main Responsibilities
Strategy
- Support the development and implementation strategies to optimize the claims assessment process and enhance efficiency.
- Identify areas for process improvement and make recommendations for streamlining workflows.
- Stay updated with industry trends and changes in healthcare regulations to ensure compliance and mitigate risks.
Operational
- Review and assess medical claims, verifying the accuracy of information provided.
- Apply knowledge of medical procedures, diagnoses, and coding systems to determine the validity and eligibility of claims.
- Evaluate medical records, invoices, and other relevant documentation to determine the appropriateness of reimbursement.
- Communicate with healthcare providers, policyholders, and internal teams to gather additional information or clarify claim details.
- Adhere to predefined timelines and service level agreements for claims assessment and resolution.
- Collaborate with internal teams such as underwriting, finance, and customer service to address claim-related queries and issues.
Corporate Governance
- Ensure compliance with company policies, procedures, and regulatory guidelines.
- Maintain confidentiality and handle sensitive information in accordance with data privacy laws and regulations.
- Adhere to ethical standards and maintain professional conduct while dealing with confidential or sensitive matters.