Universal Banker – Busia Branch
Job Overview
Business Segment: Business & Commercial Banking
Location: KE, Nairobi County, Nairobi, Westlands Road
Job Type: Full-time
Job ID: 80425989
Date Posted: 5/3/2024
Job Description
To take demand from Business customers for any banking matters ranging from product questions to customer account activities as well as any other service requests. Form an accurate assessment and understanding of the demands in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product, segment and legislative parameters.
Qualifications
Minimum Qualifications
Type of Qualification: Degree holder from a recognized University (min – 2nd class upper or equivalent).
Field of Study: Not applicable
Experience Required
Client Coverage
3-4 years
Previous experience in branch banking or contact Centre environment with good understanding of bank processes, policies and products.
Additional Information
Behavioral Competencies:
- Adopting Practical Approaches
- Articulating Information
- Challenging Ideas
- Convincing People
- Exploring Possibilities
Technical Competencies:
- Application & Submission Verification (Business Banking)
- Banking Process & Procedures
- Client Acceptance & Review
- Customer Understanding ( Business Banking)
- Processing
Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or [email protected]