Realize Your Potential with CIC Insurance Group
CIC Insurance Group Plc, a leading financial services provider in Kenya, is excited to announce a variety of career opportunities for both recent graduates and experienced professionals. We offer a supportive and innovative workplace that encourages growth, success, and excellence. Join our dynamic team and be part of an organization that values diversity and fosters professional development. Discover your next career move today!
Our Latest Career Opportunities
1. IT Security Manager
Location: Nairobi
Type: Full-Time
Closing Date: January 28, 2025
Job Description:
- Develop, implement, and maintain the organization’s IT security strategy and policies.
- Ensure the protection of systems, networks, and data from potential security breaches.
- Conduct regular risk assessments and security audits.
- Respond to and manage IT security incidents.
- Collaborate with other departments to ensure compliance with security regulations.
2. Cloud Engineer
Location: Nairobi
Type: Full-Time
Closing Date: January 28, 2025
Job Description:
- Design, implement, and maintain cloud-based solutions to support business operations.
- Optimize cloud systems for performance and scalability.
- Monitor cloud environments to ensure reliability and security.
- Troubleshoot and resolve cloud-related issues.
- Collaborate with cross-functional teams on cloud-related projects.
3. Quality Assurance and Compliance Manager
Location: Nairobi
Type: Full-Time
Closing Date: January 28, 2025
Job Description:
- Oversee quality assurance and compliance programs across the organization.
- Develop and implement policies to ensure regulatory compliance.
- Monitor and evaluate processes to maintain high standards of quality.
- Conduct regular audits and report findings to management.
- Provide training on compliance and quality assurance best practices.
4. Contact Centre Manager
Location: Nairobi
Type: Full-Time
Closing Date: January 28, 2025
Job Description:
- Lead and manage the contact center team to ensure excellent customer service.
- Develop and implement strategies to enhance customer satisfaction.
- Monitor performance metrics and address areas for improvement.
- Train and mentor contact center staff.
- Handle escalated customer issues and provide timely resolutions.
5. Quality Assurance Lead
Location: Nairobi
Type: Full-Time
Closing Date: January 28, 2025
Job Description:
- Lead the quality assurance team in implementing and monitoring quality standards.
- Develop and execute testing plans to ensure software and systems meet quality benchmarks.
- Identify areas for improvement and recommend solutions.
- Collaborate with other teams to ensure seamless operations.
6. Business Analyst
Location: Nairobi
Type: Full-Time
Closing Date: January 28, 2025
Job Description:
- Gather and analyze business requirements from stakeholders.
- Develop solutions to address business challenges and improve efficiency.
- Document processes and present findings to key decision-makers.
- Collaborate with IT teams to implement changes.
7. Agile Specialist
Location: Nairobi
Type: Full-Time
Closing Date: January 28, 2025
Job Description:
- Promote Agile methodologies within the organization.
- Train teams on Agile practices and principles.
- Facilitate Agile ceremonies such as sprint planning and retrospectives.
- Ensure teams adhere to Agile processes and deliverables.
8. Contact Centre Executive
Location: Nairobi
Type: Full-Time
Closing Date: January 28, 2025
Job Description:
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and complaints promptly.
- Maintain accurate records of customer interactions.
- Escalate issues to relevant departments as needed.
9. Senior Data Analyst
Location: Nairobi
Type: Full-Time
Closing Date: January 28, 2025
Job Description:
- Analyze complex datasets to provide actionable insights.
- Develop and maintain dashboards and reports.
- Work with stakeholders to identify data requirements.
- Ensure data accuracy and integrity.
10. Software Engineering Manager
Location: Nairobi
Type: Full-Time
Closing Date: January 28, 2025
Job Description:
- Lead a team of software engineers in developing and maintaining applications.
- Oversee project timelines and ensure quality deliverables.
- Mentor team members and foster a collaborative environment.
- Implement best practices in software development.
11. Senior Process Automation Engineer
Location: Nairobi
Type: Full-Time
Closing Date: January 28, 2025
Job Description:
- Design and implement process automation solutions.
- Identify opportunities for automation to improve efficiency.
- Maintain and optimize automation tools and systems.
- Collaborate with stakeholders to understand automation needs.
12. Senior Full Stack Software Engineer
Location: Nairobi
Type: Full-Time
Closing Date: January 28, 2025
Job Description:
- Develop and maintain full-stack applications.
- Collaborate with front-end and back-end developers to deliver seamless solutions.
- Optimize applications for performance and scalability.
- Troubleshoot and resolve software issues.
13. Communications Manager – Brand and Advertising
Location: Nairobi
Type: Full-Time
Closing Date: January 27, 2025
Job Description:
- Develop and implement brand and advertising strategies.
- Oversee campaigns to ensure alignment with brand objectives.
- Monitor and report on campaign performance.
- Collaborate with internal and external stakeholders to ensure cohesive branding.
14. Sales Officers – Retail Life (Alternative Channels)
Location: Anywhere
Type: Full-Time
Closing Date: March 9, 2025
Job Description:
- Drive sales of retail life insurance products through alternative channels.
- Build and maintain relationships with clients and partners.
- Identify and capitalize on new sales opportunities.
- Provide excellent customer service and support.
How to Apply
Ready to take the next step in your career? Don’t miss out on these exciting opportunities. Click below to apply now and realize your potential with CIC Insurance Group!
