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The position is responsible for execution of cost-efficient operational performance of the claims department, and service delivery with consistency in the application of the Company’s claims policies and practices.
BOOKING TECHNICIAN
- Company: APA Insurance
- Location: Nairobi – Head Office
- Employment Type: Permanent
- Job Id: O1KEZqQMXy
- Date added: 20-Jan-2025
- Deadline: 26-Jan-2025
KEY PRIMARY RESPONSIBILITIES
- Ensure vigilance in identifying fraudulent claims by reviewing damage consistency and client interaction.
- Book vehicles and coordinate their safe towing to the salvage yard.
- Ensure the security and proper handling of vehicle contents, parts, tools, and equipment
- Maintain accurate booking records for all vehicles remaining at the assessment center.
- Ensure safe custody of all vehicle contents and parts.
- Ensure that clients sign all booking inventories before leaving.
- Collaborate with the daylight guard to control unauthorized entry to the centre.
- Be on the lookout for vandalism while the vehicle is at assessment centre.
- Ensure client data is protected at all times according to the statutory laws
- Ensure safe offloading and loading of vehicles at the assessment centre.
- Advice towing agents on safety measures to employ while moving vehicles, loading and offloading to minimize extra damages at the assessment centre.
- Organize the parking and movement of towing trucks
- Assist external assessor by partially stripping vehicles to minimize supplementary
- Assist in guiding clients on the assessment centre processes
- Ensure monthly collection and documentation of scrap metal
- Participating and contributing to meetings, discussions, and consultations with other team members to ensure that all hindrances to job performance are addressed in good time.
ACADEMIC QUALIFICATIONS
- Craft in Automotive Engineering
JOB SKILLS AND REQUIREMENTS
- Team Player
- Negotiation Skills
- Interpersonal and administrative skills
- Interpersonal and Communication skills
- Integrity
PROFESSIONAL QUALIFICATIONS
- Any professional qualification related will be an added advantage
EXPERIENCE
- At least 3 years of relevant experience in Insurance
