APA Insurance Hiring Booking Technician – Nairobi

The position is responsible for execution of cost-efficient operational performance of the claims department, and service delivery with consistency in the application of the Company’s claims policies and practices.

BOOKING TECHNICIAN

• Company: APA Insurance
• Location: Nairobi – Head Office
• Employment Type: Permanent
• Job Id: O1KEZqQMXy
• Date added: 20-Jan-2025
• Deadline: 26-Jan-2025

KEY PRIMARY RESPONSIBILITIES

• Ensure vigilance in identifying fraudulent claims by reviewing damage consistency and client interaction. 
• Book vehicles and coordinate their safe towing to the salvage yard. 
• Ensure the security and proper handling of vehicle contents, parts, tools, and equipment
• Maintain accurate booking records for all vehicles remaining at the assessment center.
• Ensure safe custody of all vehicle contents and parts. 
• Ensure that clients sign all booking inventories before leaving.
• Collaborate with the daylight guard to control unauthorized entry to the centre.
• Be on the lookout for vandalism while the vehicle is at assessment centre. 
• Ensure client data is protected at all times according to the statutory laws
• Ensure safe offloading and loading of vehicles at the assessment centre. 
• Advice towing agents on safety measures to employ while moving vehicles, loading and offloading to minimize extra damages at the assessment centre. 
• Organize the parking and movement of towing trucks
• Assist external assessor by partially stripping vehicles to minimize supplementary
• Assist in guiding clients on the assessment centre processes
• Ensure monthly collection and documentation of scrap metal
• Participating and contributing to meetings, discussions, and consultations with other team members to ensure that all hindrances to job performance are addressed in good time.

ACADEMIC QUALIFICATIONS

• Craft in Automotive Engineering

JOB SKILLS AND REQUIREMENTS

• Team Player
• Negotiation Skills 
• Interpersonal and administrative skills
• Interpersonal and Communication skills
• Integrity

PROFESSIONAL QUALIFICATIONS

• Any professional qualification related will be an added advantage 

EXPERIENCE

• At least 3 years of relevant experience in Insurance

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