Médecins Sans Frontières (MSF) is an international humanitarian aid organization that provides assistance in more than 80 countries to populations in distress, to victims of natural or manmade disasters and to victims of armed conflicts, without discrimination and irrespective of origin, religion, creed or political affiliation.
Antimicrobial Resistance Learning Coordinator (m/f/x)
Brussels or Nairobi – MSF Academy for Healthcare
CONTEXT
The MSF Academy for Healthcare is an intersectional training initiative that focuses on strengthening the skills and competencies of healthcare workers in MSF projects, with the aim to have a long-term impact on the quality of care in the countries where MSF intervenes.
Our Academy field teams are present in Central African Republic, South Sudan, Mali, Sierra Leone, Nigeria, Yemen, Burkina Faso, Tanzania and soon in Democratic Republic of Congo. Emphasis is placed on MSF’s locally hired staff, especially in the countries with the largest gaps in human resources for health (HRH) capacity (e.g. nursing staff in MSF-supported hospitals).
Beyond MSF projects, the Academy also liaises with health authorities for joint recognition of its learning programs and support to governmental programs. Our objective is to maintain a uniform educational approach in all our projects: competency-based learning; on-the-job training with the presence of strong tutors or clinical mentors; while striving to achieve appropriate accreditations for all trainings, often in collaboration with partner teaching institutes. Discover more about it on MSF Academy for Healthcare.
We have a growing “global team”, composed of the director, deputy director, resource manager and 3 project managers as well as a strong technical team comprising medical experts and learning science experts to support our projects, and a group of distance-learning clinical mentors. In the countries where a training program is implemented, strong country teams are present. The global team counts around 26 staff, and the field-based teams have around 70 staff.
As part of the ambition to fight antibiotic resistance in MSF projects, the MSF Operational Center Amsterdam (OCA) and the MSF Academy have developed the AMR learning program to train “Infection Prevention and Control” (IPC) supervisors/managers and Antimicrobial Stewardship (AMS) focal points in MSF projects from all MSF operational centers.
For this program, we are partnering with the British Society for Antimicrobial Chemotherapy (BSAC) and collaborating with MSF advisers and referents for the development and updating of the curriculum content, as well as or converting the program delivery into an e-learning format. Key to the success of this learning program is the development and implementation of an efficient strategy of clinical mentorship, led by the MSF Academy based on its existing experience in this field.
Providing access to an internationally recognized Diploma course aiming to improve both the technical and managerial competencies of MSF Locally Hired Staff (LHS) working as focal points for IPC and AMS, these IPC and AMS courses are provided both in French and English, with clinical mentoring provided to each participant, alongside the course, to facilitate integration and transfer of its learning into the working practice.
Each course lasts 10 months and is structured in 5 modules, corresponding to a total of 160 hours of learning, including clinical mentoring. This AMR course program is implemented by the MSF Academy for Healthcare, in close coordination with all the MSF Operational Centers and under the management of an MSF Academy program manager.
As AMR Learning Coordinator, you lead and manage our IPC (Infection Prevention and Control) and AMS (Antimicrobial Stewardship) learning programs. You coordinate and oversee a team of 7 clinical mentors, with IPC and/or AMR expertise, developing the competencies of approximately 80 learners annually, and representing the program to internal and international partners. Under the supervision of the Project manager, you also work with involved members of the MSF Academy team.
If selected, you’ll first undergo a proper handover and induction to the position and you will have to undertake either the IPC or AMS training on the Tembo online learning platform in order to ensure your mentoring role.
MAIN RESPONSIBILITIES
Curriculum Management
- Develop, implement, and manage the overall curriculum and delivery of the IPC and AMS learning programs, including planning for each cohort
- Oversee the creation and maintenance of high-quality training materials in IPC & AMS, by providing instructional design support and ensuring constructive alignment
- Coordinate with relevant stakeholders, such as subject matter experts from BSAC and MSF (including IPC, AMR, Watsan, Construction, microbiology, operational research, epidemiology, and quality of care), to ensure the program aligns with international standards and best practices
- Collaborate with TEMBO and MSF academy e-learning officers for new developments and troubleshooting
- Pedagogical Strategy & Training Coordination
- Develop and implement strategies to enhance learner engagement, motivation and satisfaction into the online AMR learning courses, in collaboration with the MSF Academy pedagogical team
- Ensure adequate mentoring to all learners together with the mentors working under your coordination and guidance while reinforcing the link with learners’ line managers and advisors to ensure they get adequate in-service support. Adjust mentoring strategy to the specific needs, constraints and environments of the learners
- Organize face-to-face mentoring on the occasion of field visits and intersectional AMS/IPC workshops.
- Ensure the organization of virtual classes, webinars and journal clubs, in collaboration with each group of mentors
- Encourage peer-learning and learning community building, together with the mentors, through creating and moderating discussion forums
- Monitor learners progress and ensure timely feedback is provided so that they can achieve learning objectives
- Maintain accurate records of learner progress and program performance using various M&E tools (initial survey, Competency Gap Assessment/CGA, monitoring sheet, etc.) involving MSF Acadata/PowerBI
- Evaluate the effectiveness of the learning program and make necessary adjustments to improve outcomes (through regular course review, analysis of lessons learned, impact survey, external evaluation, etc.)
Team Leadership & Management
- Recruit, hire and manage a team of clinical mentors while providing ongoing training, support and performance evaluations
- Distribute an adequate number of mentees to each mentor based on their field of expertise, language and availability
- Foster a positive and collaborative team culture that promotes professional development and teamwork
- Monitor and evaluate clinical mentors’ performance to ensure consistent delivery of high-quality training
- Collaborate with the project manager to organise an effective AMR learning program coordination
Networking & Representation
- Develop a shared strategic vision for AMR professionals’ development
- Collaborate with MSF internal actors (medical departments from all OCs, AMR coordination group, MChub, etc.) and external partners (BSAC, WHO, GASPH, ECCMID, ICAN, ITM, universities, etc.) to share knowledge and best practices
- Participate in the promotion of MSF Academy learning programs and approaches, including raising awareness about AMR learning and clinical mentoring
- Participate in communities of practice related to AMR and/or IPC, as well as related to clinical mentoring
- Represent the program at international conferences and workshops to build relationships with key stakeholders
- Stay up-to-date on the latest trends and developments in IPC and AMS
- Engage in relevant meetings of the contracting office
Administrative Tasks
- Manage the administrative aspects of the program, including selection processes, tablet supply, budgeting, scheduling and reporting; in collaboration with the AMR Project Manager
- Ensure compliance with relevant HR, Fin & Supply regulations and guidelines
REQUIREMENTS
Education and Experience
- Medical or paramedical degree with a specialization, master or postgraduate degree in Infectious Diseases, IPC, AMS or Health Professions Education related areas
- Minimum 2 years MSF operational experience in African or Middle East or Asian countries mandatory
- Proven experience in Health Professions Education including in remote clinical mentorship, tutorship or coaching
- Proven experience in course coordination and curriculum development
- Experience with MSF Academy for Healthcare is an asset
- Experience in managing an IPC or AMS program is an asset
Competencies
- Strong leadership and interpersonal skills
- Excellent organizational and time management skills
- Ability to work independently and as part of a team
- Excellent communication and presentation skills
- Knowledge of IPC and AMS principles and practices in MSF
- Proven training, coaching and mentoring skills, eager to transmit in an intercultural environment
- Strong cross-cultural awareness and adaptability
Languages
- Proficiency in English and French, both written and spoken
- Arabic is an asset
CONDITIONS
- Expected starting date: February 2025
- Location*: Brussels (Belgium) or Nairobi (Kenya). *Other location/s where there is an MSF entity could be exceptionally discussed. The final outcome depends on the residency of the candidate, the local legal limitations (residency, work permit, etc.) and on agreement with the hosting MSF entity of these locations
- Mobility: up to 2 field visits and 2 team workshops per year
- Position type: Open-ended position– Full-time
- The contractual terms, conditions and salary will be established according to the place of work and in respect of MSF standard function and salary grids
- Adherence to MSF principles and to our managerial values: Respect, Transparency, Integrity, Accountability, Trust, Empowerment
- Adherence to the MSF Behavioural Commitments
Deadline for applications: 21/01/2025
How to apply?
➢ Submit your application via the ‘Apply here’ button
➢ You will be directed to the online application form for this position
➢ It should take 5-10 minutes to complete. Thank you in advance for having your CV and motivation letter in English or French ready to upload (preferably in PDF format)
Only shortlisted candidates will be contacted.
Position only open to candidates with previous MSF experience. No MSF experience? Check out other job offers.
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