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With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
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Job SummaryTo implement the Global Markets Sales business strategy in line with the Absa Markets Sales Strategy, Policies, Procedures, and Group Values.
Job Description
Key accountabilities/Deliverables/Outcomes:
MARKETS SALES DEALING
- Under the guidance of the Head, Global Market Sales-RBB actively participating in the implementation of the Market Sales Strategy in line with the Absa Market Sales Strategy and Country sales requirements.
- Acting as the primary point of contact for both internal (Commercial, business banking & Retail) and external Market Sales clients, while ensuring regular face-to-face engagement with the respective teams to promote teamwork.
- Manage one’s client portfolio, to include:
- Daily contact with clients who have completed the Terms of Business (TOB)
- Regular face-to-face interaction with clients in one’s portfolio.
- Regular contact with principal Relationship Managers
Key actions to include:
- Managing Retail and Business Banking Segment portfolio to generate strong growth and sustainable returns over the business cycle with special focus on Customer Service and Financial Performance
- Assisting the Head of Market sales – RBB in achieving strategic and tactical objectives
- Collaborate with internal and external stakeholders to create value and achieve business goals.
- Providing periodic reporting on client growth, volume, and profitability in one’s own portfolio.
- Periodically providing detailed Management Information to the Head, Global Market Sales-RBB on the composition, performance, and profitability of the client portfolios.
- Assisting the Head of Market sales -RBB with any ad-hoc reporting requests
Financial Performance – 30%
- Grow revenue to gain Market share
- Build a structured FX flow business
Risk management products – 25%
- Product diversification
Customer obsession – 10%
- Uphold market leading customer standards (internal/external)
- Giving superior customer service
- Expanding the customer base as is appropriate.
- Undertaking customer visits (and joint customer visits with the coverage teams)
- Show case risk management solutions to clients.
- Actively participating in client events, including trainings and seminars, and Entertaining clients as permitted under the bank and group compliance policies.
- Conversion of dormant clients to active clients
Efficiency & Governance – 10%
- Adhere to all applicable Absa frameworks, policies, and procedures, demonstrating sound judgement and responsible risk management, and when required, highlight breaches and request dispensations & waivers on a timely basis.
- Refrain from behaviours and conduct that could be detrimental to our external and internal clients
- Ensure that Counterparty credit limits are not exceeded.
- Ensure FX Trades supporting documents requirements are met.
- Ensure all FX tickets booked are utilized.
Digital transformation – 25%
- Ensure clients are onboarded on/ and utilize Markets Sales digital platforms.
Role/person specification
Qualification
- Bachelor’s degree in a business-related course
Experience
- Experience in foreign exchange dealing, managing retail and business Banking Clients portfolio and financial markets risk management solutions.
Knowledge and Skills
- Portfolio management, customer service, regulatory environment, Financial Markets happenings
- Sales Techniques
- Understanding of interest rate risk, foreign exchange risk and credit risk
- Understanding of the policies, procedures and ethical requirements of a Market environment
- Ability to work under minimal supervision and deliver under tight deadlines.
- Excellent Stakeholder management
Absa Bank Kenya is an equal opportunity, affirmative action employer. Preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
***Application Deadline – 28th January 2025***
