The Nairobi Hospital, a leading healthcare institution in Eastern Africa has an excellent career opportunity for an individual who possess a passion for excellence, strong work ethic, results-oriented and is committed to continuous improvement.
The successful candidate will be a team player with the ability to effectively add value to enabling
good patient outcomes and shape best clinical and non-clinical practice in line with our
Strategic Plan (2025-2029).
Telephone Operator
The overall purpose of this job is to receive in bound calls, attend to customer request/ enquiries, escalate and follow up issue resolution with relevant departments in a timely manner to ensure delivery of quality customer service.
Knowledge, experience and qualifications required
-Occupational Certificate in Telephone Operations / PABX ;
-Diploma in Front Office Operation / Customer Care / Public Relations /
Communication / Hospitality Management from an accredited institution;
-At least 2 years’ experience in a similar capacity;
If your background, experience and competence match the above specifications, please send us your application (cover letter & CV/Resume) quoting the job reference number and full contact details of 3 referees, to reach the undersigned not later than 24 January 2025 Only shortlisted candidates will be contacted. We shall ONLY accept ONLINE applications and contact SHORTLISTED candidates.
| TNH/HRD/TO/01/2025 | TELEPHONE OPERATOR | 24th January 2025 | Download |
Haven’t found what you are looking for? We are always searching for new talent to join us, please send your CV to [email protected] with your preferred role as the subject, and we will contact you if your qualification meet any future roles
Director, Human Resources
The Nairobi Hospital
P.O. Box 30026 – 00100
NAIROBI
Email: [email protected]
