We are thrilled to announce several job openings in key positions across our facilities in Nkubu, Kutus, and Kikuyu. These roles present exciting opportunities for dynamic, detail-oriented, and customer-focused individuals to join our growing team. If you are passionate about delivering excellence, making a difference, and contributing to the success of a leading organization, we encourage you to apply for the following positions.
Available Positions
1. Customer Experience Officer
Location: Nkubu
As the Customer Experience Officer, you will play a pivotal role in ensuring every client has a seamless and positive experience. You will be the face of our organization, responsible for managing client relationships, addressing inquiries, and ensuring that our standards for service excellence are consistently met.
Key Responsibilities:
- Greet and welcome clients, ensuring a friendly and professional first impression.
- Address and resolve customer inquiries, concerns, and complaints promptly and professionally.
- Maintain accurate records of client interactions and feedback to inform service improvements.
- Manage communication channels, including phone calls, emails, and in-person inquiries.
- Monitor customer satisfaction levels and provide insights for enhancing client experiences.
- Ensure the reception and waiting areas are tidy and organized, maintaining a welcoming environment.
- Collaborate with internal teams to address customer needs and ensure a smooth flow of operations.
- Continuously identify areas for service improvement and implement innovative solutions.
What We’re Looking For:
We’re looking for someone who is enthusiastic, proactive, and has excellent communication and interpersonal skills. Strong organizational skills, a customer-first attitude, and the ability to multitask effectively are essential for this role.
2. Housekeeper
Location: Nkubu
As a Housekeeper, you will be responsible for maintaining cleanliness, hygiene, and organization across the facility to ensure a safe and welcoming environment for clients and staff.
Key Responsibilities:
- Perform daily cleaning duties, including dusting, sweeping, mopping, and sanitizing.
- Ensure all rooms, public areas, and restrooms are clean, tidy, and fully stocked.
- Maintain inventory of cleaning supplies and request replenishments as needed.
- Follow all health and safety regulations when handling cleaning products.
- Dispose of trash and waste appropriately, ensuring environmental compliance.
- Report any maintenance or repair needs to the relevant department.
- Maintain a positive and professional demeanor while interacting with clients and staff.
What We’re Looking For:
We’re seeking a detail-oriented individual with a commitment to maintaining high cleanliness standards. A proactive and organized approach to tasks is critical in this role.
3. Nurse
Locations: Kutus, Nkubu
As a Nurse, you will play a critical role in delivering high-quality patient care, supporting their health and recovery while maintaining a professional and compassionate approach.
Key Responsibilities:
- Administer medications and treatments as prescribed by healthcare providers.
- Monitor and record patients’ vital signs, symptoms, and progress.
- Assist in medical procedures and provide emotional support to patients and their families.
- Maintain accurate and detailed patient records, ensuring confidentiality.
- Educate patients and families on health management, wellness, and prevention.
- Ensure a clean, safe, and comfortable environment for patients.
- Collaborate with other healthcare professionals to develop and implement patient care plans.
What We’re Looking For:
We’re looking for a dedicated and compassionate individual with strong problem-solving skills, attention to detail, and the ability to work effectively in a team.
4. Dental Assistant
Locations: Nkubu, Kikuyu
As a Dental Assistant, you will support the dentist in delivering exceptional oral health care services to patients. You will ensure that the clinic operates smoothly and patients feel comfortable throughout their treatment.
Key Responsibilities:
- Prepare treatment rooms, sterilize instruments, and ensure all materials are ready for procedures.
- Assist the dentist during dental procedures by handing instruments and materials as needed.
- Educate patients on oral hygiene practices and post-treatment care.
- Schedule appointments and maintain accurate patient records.
- Manage inventory and order dental supplies to ensure uninterrupted operations.
- Maintain cleanliness and organization in the clinic, adhering to infection control protocols.
- Provide emotional support to patients, helping them feel at ease during procedures.
What We’re Looking For:
We’re seeking an individual who is detail-oriented, efficient, and passionate about patient care. Strong organizational skills and the ability to work in a fast-paced environment are critical for success in this role.
Why Join Us?
By joining our team, you will be part of a dynamic organization that values professionalism, teamwork, and the delivery of exceptional services. We provide:
- A supportive work environment with opportunities for growth and development.
- The chance to work in state-of-the-art facilities with dedicated professionals.
- A platform to make a meaningful impact in the lives of our clients and the community.
How to Apply
If you are ready to make a difference and meet the requirements for any of the above positions, we encourage you to apply today.
To apply, please submit your application, including your CV and cover letter, by 31st January 2025. Click the link below to submit your application:
Apply Now
We look forward to welcoming passionate and skilled individuals to our team. Take the next step in your career and apply today!
