About the Role
We are seeking a dynamic and well-organized Sales Front Office Assistant to be the first point of contact for our company and provide administrative support across the organization. In this role, you will play a vital part in ensuring a positive experience for visitors, managing front-desk operations, and supporting our team with day-to-day administrative tasks.
This is a role that requires strong organizational skills, a customer-focused attitude, and the ability to handle multiple tasks simultaneously. Flexibility is key, as the position may involve working in shifts to meet the needs of our growing organization in the dynamic real estate industry.
If you thrive in a fast-paced environment, have excellent communication skills, and a knack for organization, this role is an excellent opportunity for you to make a significant impact.
Key Responsibilities
As a Sales Front Office Assistant, your primary responsibilities will include:
- Guest Management:
- Greet and welcome visitors as they arrive at the front office.
- Record guest details and ensure accurate documentation.
- Direct visitors to the appropriate department, individual, or office.
- Phone and Email Communication:
- Answer, screen, and forward incoming calls professionally.
- Provide basic and accurate information in person, over the phone, or via email.
- Reception Area Management:
- Ensure the reception area is tidy and well-presented, with all necessary materials and stationery.
- Order front office supplies, maintain inventory, and ensure stock levels are adequate.
- Mail and Deliveries:
- Receive, sort, and distribute daily mail and packages.
- Access Control and Safety Procedures:
- Monitor visitor logbooks and issue visitor badges to maintain security.
- Ensure adherence to safety procedures at the front office.
- Administrative Support:
- Update calendars, schedule meetings, and maintain meeting room availability.
- Keep updated records of clients and prospective buyers in Salesforce.
- Perform clerical duties such as filing, organizing documents, and other tasks as assigned.
- Customer Service Excellence:
- Provide a professional and welcoming experience for clients and visitors.
- Handle customer inquiries with efficiency and a positive attitude.
What We’re Looking For
We’re seeking a professional with a strong sense of responsibility, excellent organizational skills, and a proactive approach to problem-solving. The ideal candidate should have:
- Proven Experience: Demonstrated work experience as a front office assistant, representative, or a similar customer-facing role.
- Tech-Savviness: Proficiency in Google Suite; experience with CRM systems such as Salesforce is a plus.
- Equipment Knowledge: Hands-on experience with office equipment, including computers, tablets, photocopiers, and printers.
- Professionalism: A polished and professional attitude and appearance.
- Communication Skills: Strong written and verbal communication skills.
- Organizational Skills: Excellent multitasking and time-management abilities, with a knack for prioritizing tasks effectively.
- Customer Focus: A welcoming and customer-service-oriented attitude.
- Proactive Mindset: The ability to remain resourceful and proactive when issues arise.
Why Join Us?
This position offers an exciting opportunity to make a lasting impact on our company’s brand image and customer experience within the real estate sector. You’ll be part of a vibrant team where your organizational skills and customer-focused approach will contribute to the success of our operations.
We provide a dynamic and supportive work environment that encourages professional growth, innovation, and excellence.
How to Apply
Are you ready to bring your organizational expertise, customer service skills, and enthusiasm to our team? We want to hear from you!
To apply, submit your application and any supporting documents by clicking the button below:
