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Purpose:
Responsible for managing inventory, overseeing the movement and storage of spares, and ensuring accurate tracking of both physical and system stock within a clean, safe, and efficient multi-brand warehouse environment.
Key Responsibilities
1. Warehouse Operations:
- Receive, inspect, and store incoming parts, ensuring accurate documentation.
- Organize parts for easy retrieval and supply them to workshops, retail counters, and branches as needed.
- Maintain a clean, organized, and safe warehouse environment, adhering to safety protocols.
2. Inventory Management:
- Perform regular stock audits and ensure physical and system inventory matches.
- Use the warehouse management system to verify stock levels and order accuracy.
- Report any discrepancies, damages, or stock losses to your immediate supervisor promptly.
3. Order Fulfillment:
- Pick, pack, and dispatch customer orders accurately and on time.
- Prepare shipping documentation and ensure correct labelling.
4. Customer Support:
- Ensure timely delivery of parts to dispatch points to minimize customer waiting time.
- Address issues related to parts returns and assist in the return process while adhering to SOPs
5. Safety & Compliance:
- Follow safety protocols and warehouse best practices.
- Report safety hazards and maintain a safe working environment.
6. Any other duties as assigned by immediate supervisor.
