Join Our Team at Kenya Airways – Cabin Crew Administrator Role Available
Location: Nairobi, KE
Organization Name: Kenya Airways
Department: Inflight Services and Catering
Kenya Airways, the pride of Africa, is committed to excellence in providing world-class aviation services. As we continue to grow and enhance our inflight services, we are seeking a dedicated and detail-oriented Cabin Crew Administrator to join our team in Nairobi. This role is crucial in ensuring seamless communication between management and our esteemed cabin crew while supporting administrative operations to enhance efficiency.
If you have a keen eye for detail, excellent organizational skills, and the ability to coordinate multiple tasks effectively, this opportunity is for you.
Job Description – Cabin Crew Administrator
As a Cabin Crew Administrator, you will be responsible for ensuring the efficient management of crew-related administrative tasks while supporting inflight services operations. This position is instrumental in maintaining accurate records, processing critical data, and facilitating effective communication between the management team and the cabin crew.
Principal Accountabilities
- Disseminate information to promote better communication flow between management and cabin crew.
- Prepare weekly reports on crew performance in liaison with inflight management for informed decision-making.
- Prepare and analyze periodic performance data reports, including but not limited to layovers, sick leave, ground duty, and leave days, to enhance cabin crew utilization and productivity.
- Compile and run voyage reports for internal records and performance assessment.
- Prepare and compile crew monthly achieved nights to maintain accurate records.
- Verify and submit cabin crew productivity claims, including layover and extra hours allowances, ensuring accurate payroll data entry within the stipulated timelines.
- Ensure the office is well-organized and maintained at all times for seamless administrative operations.
- Plan, organize, and coordinate meetings (internal and external) and take minutes as required.
- Facilitate and support the planning of cabin crew appraisal performance reports in liaison with IPMs.
- Raise inflight requisitions from the stores/supplies to ensure smooth operations.
- Collate and forward crew documents to crew planning for necessary updates.
- Update cabin notices and ensure timely communication of critical updates.
Additional Skills and Competencies
- Strong attention to detail with impeccable bias for action and high resilience.
- Effective communication and interpersonal skills to foster strong relationships with cabin crew and management.
- Proactive, result-oriented, and innovative mindset to enhance process efficiency.
- Analytical and numerical aptitude to compile, interpret, and analyze performance reports.
- High level of integrity and professionalism in handling confidential data and employee records.
- Team player with excellent collaboration skills to work in a fast-paced environment.
Why Join Kenya Airways?
Kenya Airways is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We pride ourselves on offering a dynamic work environment where employees are encouraged to grow, innovate, and excel in their respective fields. By joining our team, you will have the opportunity to work with a passionate group of aviation professionals dedicated to delivering exceptional service.
Application Process
If you meet the qualifications and are excited to be part of our esteemed airline, we invite you to apply today. Please submit a copy of your detailed Curriculum Vitae through the provided application portal.
Due to the high volume of applications we receive, only shortlisted candidates will be contacted. We appreciate your interest in Kenya Airways and look forward to welcoming a new member to our inflight services team.
Kenya Airways – The Pride of Africa!
