The Nairobi Hospital, a premier healthcare institution in Eastern Africa, is seeking a highly motivated and qualified professional to join its team. As part of our commitment to excellence, we are looking for individuals who are results-driven, possess a strong work ethic, and are dedicated to continuous improvement. The successful candidate will be a team player who can contribute to achieving the hospital’s strategic objectives and ensuring the best clinical and non-clinical practices aligned with our Strategic Plan (2025-2029).
If you have a passion for security management and a keen eye for surveillance and safety, we encourage you to apply for the available position below.
Position: Security Controller
REF: TNH/HRD/SC/02/2025
Job Purpose
The Security Controller will be responsible for monitoring and ensuring the functionality of surveillance and security equipment installed in the hospital. This role is crucial in safeguarding the physical and technical security of staff, clients, patients, and hospital property.
Roles and Responsibilities
- Provide protective and communication support for The Nairobi Hospital operations by effectively manning the Control Room.
- Monitor all electronic security systems for irregularities such as security breaches, possible threats, abandoned items, fire hazards, equipment malfunctions, and unlocked security doors.
- Maintain, archive, and retrieve CCTV video footage and other security systems data for incident investigations and analysis.
- Manage access control systems by issuing access cards and passes to authorized visitors upon approval by the security supervisor while keeping accurate records.
- Observe and report any suspicious activity or security incidents to the relevant authorities and initiate response actions through appropriate communication channels.
- Monitor intruder alarm systems and CCTV systems, and coordinate with response units in case of raised alarms.
- Act as a custodian of Control Room equipment, ensuring their operational readiness along with other security and communication tools.
- Handle and manage control room data storage while maintaining security and confidentiality as per hospital procedures and policies.
- Stay updated on current news broadcasts and inform TNH staff through the Security Management team about any events that may pose a risk to their safety locally or globally.
- Receive and escalate customer complaints to the duty officer for resolution.
- Perform any other duties as assigned from time to time.
Knowledge, Experience, and Qualifications Required
- Diploma/Degree in Information Technology, Information Science, Security Management, Criminology, Criminal Justice, Social Science, or any other relevant field from a recognized institution.
- Minimum of 3 years of relevant experience in the specified fields.
- Experience in law enforcement or discipline forces (Military or National Police) is an added advantage.
- Training in CCTV monitoring and Control Room activities.
How to Apply
If your background, experience, and competence match the above specifications, we invite you to apply. Please submit your application, including a cover letter and CV/Resume, quoting the job reference number, along with full contact details of three referees.
Application Deadline: 13 February 2025
Only shortlisted candidates will be contacted.
Important Notice:
- We ONLY accept ONLINE applications.
- The Nairobi Hospital does NOT charge recruitment fees.
To apply, send your application to:
Director, Human Resources & Operations
The Nairobi Hospital
P. O. Box 30026 – 00100, Nairobi
Email: [email protected]
Join us in our mission to deliver exceptional healthcare services by ensuring a safe and secure environment for our staff, patients, and visitors. Apply now and be part of a team dedicated to excellence in healthcare!
