Description
Equity Bank is one of the region’s leading banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern and inclusive financial services that maximize their opportunities.
With a strong footprint in Kenya, Uganda, Tanzania, Rwanda, South Sudan and DRC Congo, Equity Bank is now home to over 12 million customers – the largest customer base in Africa. Currently the Group is seeking additional talent to serve in the role of Business Development Manager-Cooperative Societies.
Job Purpose:
The role holder will be responsible for acquiring, growing, and deepening the Cooperative relationships across Kenya, through effective customer value proposition and relationship management; ensuring growth of Cooperative business in the Bank in line with the BIIMS (Borrow, Insure, Invest, Move and Save) perspective
Key Responsibilities
- Ensure all new businesses comply with AML/KYC and CTF laws and regulations and maintain up-to-date customer information regularly.
- Identify and develop new business proposals efficiently and expeditiously to capitalize on potential new business opportunities.
- Onboard new clients, identify and address customer needs, and deliver service that aligns with customer expectations.
- Grow the existing deposit book according to set organizational targets by expanding current accounts/collection business and increasing wholesale deposits from focus institutions.
- Expand the existing asset book in line with organizational targets by increasing the volume of quality loans and advances to focus institutions.
- Achieve income targets through integrations and other co-branded solutions that recruit institutions to our platform.
- Stay informed about developments in the Co-operative movement by monitoring industry performance and regulatory changes.
- Provide advisory services to customers and build capacity to ensure institutional growth and consolidate their business through the bank.
- Deliver excellent customer service to resolve queries and achieve customer satisfaction.
- Prepare customer sales coverage plans and go-to-market strategies to optimize market penetration and wallet sizing for existing customers.
- Model the brand and corporate values of the bank both internally and externally.
- Undertake any other official duties allocated by management.
Qualifications
Qualifications, Experience
- Bachelor’s degree in commerce or business-related field.
- Certification in Co-operatives-related field.
- At least 5 years’ experience in a sales-related role in the co-operatives segment.
- Computer proficiency a must.
Key Competencies & Skills
- In-depth understanding of the cooperative movement’s operating and regulatory environment.
- Proven networks within the cooperative sector.
- Exceptional communication and presentation skills.
- Strong credit and business analysis abilities.
- Knowledge of AML/CFT regulations and training.
- Maintains high standards of professionalism and integrity.
- Proven ability to build and sustain strong relationships.
- Strong customer service orientation, with effective decision-making and problem-solving skills.
