IT Intern
Location: Nairobi, Kenya
About the role:
As an IT Intern , you will be instrumental in supporting our IT department’s daily operations. This internship offers a valuable opportunity to gain hands-on experience and develop your technical skills and contribute to the efficiency of our IT infrastructure in a cutting-edge, renewable energy industry.
What you would be expected to do
- Diagnose and resolve issues related to computer hardware, software, and peripherals with the guidance of the line manager or supervisor.
- Repair and replace damaged or malfunctioning IT equipment to ensure minimal downtime.
- Reacting in a timely manner to service issues and requests raised on the help desk platform and ensuring they are resolved within the SLA.
- Regularly perform inventory checks to monitor IT asset levels and replenish the hospital stock or recommend procurement when necessary.
- Create and manage user accounts across various business assistance applications.
- Provide troubleshooting aid for audio-visual equipment during meetings and presentations.
- Execute additional tasks as directed by the line manager or other supervisory staff.
You might be a strong candidate if you
- Are a recent graduate in bachelor’s degree in computer science, Information Technology.
- Demonstrate a robust knowledge of operating system distributions, including Windows, Linux, and macOS.
- Posses proficiency in, and a thorough comprehension of key applications including Office 365, Google Workspace, Symantec Endpoint Protection, and PRTG Network Monitor.
- Are proficient in troubleshooting and resolving complex technical problems involving computer hardware, software, and peripheral devices, ensuring optimal system functionality.
- Have experience using IT helpdesk systems.
- Possess strong comprehension of IT systems and technologies.
- Have the ability to work alone and as part of a team.
- Are willing to learn and adapt to new problems.
What We Offer
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Centre for Leadership.
We place great importance on sustaining a diverse, inclusive work environment.
We believe that innovation and understanding comes from diversity on every spectrum. We work to make sure every Sun King team member knows that they belong, knowing that sustaining an inclusive workplace requires conscious effort and is a continuous journey, not an end-state.
Sun King recruits, employs, trains, compensates and promotes people based on their experience, skills, effort, and results. We explicitly prohibit discrimination on the basis of race, religion, caste, national origin, colour, gender, marital status, family structure, sexual orientation, HIV/AIDS status, or disability.
