Site Lead – KBL Kisumu
About us
At DHL Group, people mean the world to us. That’s why our goal has always been to attract and retain the best talent worldwide. We provide challenges and opportunities for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building the logistics company for the world.
Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value-added services, and lead logistics provider services for our customers – helping them deliver better results every day.
Are you passionate and experienced in logistics especially in site operations with broad-based managerial skills to drive the team in achieving business goals and objectives to meet the customers’ expectations within the required Turn Around Time within the transport operations?
Are you committed and passionate about ensuring quality services in site, transport operations, and ethical practices? We are looking for an individual with experience as a Site Lead to support our Kisumu site operations in delivering excellent and sustainable services to our customers.
This role requires a proactive leader with strong organizational skills, a deeper understanding of logistics and transportation management, and the ability to manage a diverse team to ensure the highest standards of safety, efficiency, and compliance. Manage KBL Kisumu transport operations with a focus on safety compliance and standards of operations, oversee Digital Control Tower (DCT) functions to optimize transportation and delivery processes.
About the role Key duties and responsibilities
- Implement actions as directed to reduce or eliminate health and safety-related risks.
- Achieve daily distribution delivery targets with effective resource and logistics management.
· Manage driver operations, including recruitment, training, performance, and safety protocols.
· Supervise site teams to ensure alignment with operational and customer service objectives.
· Engage with KBL customers proactively, addressing needs and ensuring high satisfaction levels.
- Oversee daily transport and distribution activities, ensuring timely and accurate delivery of products.
- Coordinate with DHL Supply Chain to ensure seamless integration and execution of logistics services.
- Ensure the team applies the Safety Standards and relevant guidelines.
- Implement defined processes to ensure compliance with all relevant regulatory and local legal obligations.
- Lead and manage a team of drivers, logistics coordinators, and support staff.
- Implement a Behavioural Based Safety (BBS) program on a daily basis to confirm behaviours and processes are followed as specified.
- Maintain strong relationships with internal and external stakeholders, including Kenya Breweries management, DHL Supply Chain, and customers.
- Implement the required security measures to protect the site premises, including the safety of personnel, DSC assets, and of the customer’s product for the required area.
- Develop and manage the site’s budget, ensuring cost control and financial efficiency.
- Implement and supervise the adherence of up-to-date processes, work instructions, standard operating procedures, and associated forms to achieve prescribed outputs.
- Respond to or escalate customer issues within clear guidelines and recommend solutions.
- Supervise day-to-day performance, including achievement of agreed customer KPIs and other internal KPIs (e.g. safety, operational, employee-related, etc).
- Implement the Site Development Plan identified actions for the required area.
- Professionally representing DSC to customers.
- Monitor expenses related to transportation and distribution, identifying opportunities for cost savings.
- Ensure proper housekeeping to eliminate workplace hazards.
- Adhere to all DSC Health and safety rules and regulations and those of our clients.
- Ensure accurate and timely reporting of key performance indicators (KPIs), including delivery accuracy, on-time performance, and fleet utilization.
- Develop and manage the site’s budget, ensuring cost control and financial efficiency.
- Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- Logistics Experience of 6 years.
- Minimum of 5 years of experience in transport and distribution logistics, with at least 3 years in a supervisory or managerial role.
- Strong knowledge of logistics operations, fleet management, and supply chain principles.
- Strong analytical and problem-solving abilities.
- Proficiency in logistics management software and Microsoft Office Suite.
- Strong understanding of transport logistics operations, processes, and technologies, including supply chain management.
- Excellent communication, collaboration, and leadership skills, with the ability to work effectively across cross-functional teams and influence decision-making at all levels of the organization.
About you
What we offer
- Extensive learning and development opportunities.
- Comprehensive health insurance cover – Inpatient / Outpatient / Dental / Optical.
- Tools for the assigned tasks and results delivery.
