Are you an experienced banking professional with a passion for SME growth and development? We are looking for dynamic individuals to join our team as Sector Heads in Business Banking across various sectors. If you are ready to take on a leadership role that drives business growth and enhances customer relationships, this is the opportunity for you!
About the Role
We are seeking highly motivated professionals to lead our Business Banking efforts in the following sectors:
- Healthcare and Education
- Financial Services
- Commercial Enterprises
- Professional Bodies
- Agribusiness and Executions
As a Sector Head, you will play a pivotal role in implementing the Business Banking strategy, expanding the portfolio within your assigned sector, and ensuring sustainable growth and profitability for the bank. This is a senior managerial role based at our Head Office with an Open-Ended contract.
Key Responsibilities
Strategy & Business Development (60%)
- Drive business growth within the allocated sector by identifying and capitalizing on new and existing customer opportunities.
- Implement the Business Banking strategy in alignment with the sector’s goals and the bank’s overarching strategy.
- Achieve sector growth targets by driving product sales, increasing customer engagement, and expanding market share.
- Develop and execute business development initiatives to enhance client acquisition and retention.
- Enhance product usage and wallet share among existing clients to maximize profitability.
- Work closely with branch business banking teams to ensure successful sector performance.
- Lead product development efforts specific to your sector.
- Evaluate credit proposals, ensuring timely processing and compliance with bank turnaround times.
- Manage portfolio quality, ensuring non-performing loans and risk exposure remain within acceptable limits.
Customer Retention (30%)
- Provide expert financial solutions tailored to customer needs within the designated sector.
- Address and resolve client concerns efficiently to maintain high service standards.
- Grow the bank’s wallet share in the SME sector by optimizing financial solutions.
- Monitor client credit facilities, ensuring timely renewals and proactive portfolio management.
- Maintain strong working relationships with clients, enhancing service delivery and business continuity.
- Reduce account dormancy and enhance transaction activity across the portfolio.
- Ensure continuous customer engagement, improving retention and overall customer experience.
People Development & Leadership (10%)
- Provide strategic guidance and support to branch teams to help them achieve sector targets.
- Build capacity within the Business Banking team by fostering a culture of excellence and continuous learning.
- Develop skills and knowledge among team members to enhance sector performance and overall bank growth.
Key Relationships
Internal Stakeholders
- Business Banking Team
- Credit Team
- Branch Distribution Team
- Operations Team
- Corporate & Institutional Banking Team
- Risk & Compliance Team
- Treasury Team
External Stakeholders
- Business Banking Clients
Key Competencies & Experience
- Experience: Minimum of 8 years in banking, with at least 5 years in SME/Business Banking management.
- Skills: Strong interpersonal, communication, problem-solving, and decision-making skills.
- Expertise: Relationship management, financial analysis, and commercial acumen.
- Mindset: Goal-oriented, self-driven, and passionate about performance in a competitive environment.
- Portfolio Management: Ability to maintain a quality asset book and assess credit facilities effectively.
How to Apply
If you are ready to take your career to the next level and make a significant impact in the SME banking sector, Apply Now before February 21, 2025.
Join us in shaping the future of Business Banking!
