The Kenya Institute of Management (KIM) is the hub of management and leadership excellence providing the highest quality professional and institutional development programs for greater growth and expanded opportunities. Our mission is to steer and champion excellence, integrity and competitiveness in individuals and organizations.
Human Resource Officer
The position is responsible for coordinating the overall administration of the department to create a conducive working environment, manage data and leave records, and ensure the general cleanliness of the office.
Main Responsibilities
- Manage data entry and profiling, including employment records, status changes (appointments, probation, promotions, transfers, separations, confirmations, end of contracts, and staffing changes), and prepare related reports.
- Prepare the monthly payroll and ensure all statutory deduction reports are forwarded to the finance department for payment by the 5th of every month.
- Manage all types of leave (study, annual, paternity, compassionate) for the entire institution, including branches, leave schedules, and administration.
- Provide general clerical and administrative support to the HR division, including drafting letters, memoranda, and reports related to human resource programs.
- Ensure all staff have up-to-date job descriptions and that their files are properly maintained in safe custody.
- Perform general office support duties, including making copies, maintaining calendars, sorting and distributing mail, and ordering office supplies.
- Assist in analyzing staff needs and performance reports, including appraisals, training needs assessments, and performance improvement plans.
- Coordinate with medical providers to ensure KIM employees are covered and receive their medical cards.
- Assist in developing, communicating, and enforcing the Institute’s policies, procedures, and code of ethics to ensure ethical practices among staff and stakeholders.
Key Performance Indicators
- Accuracy of HR records.
- Effective administration of the HR registry/database (HRIS).
- Compliance with HR policies.
- Conducting skills audits.
- Efficient payroll management.
- Proper records management.
Key Skills and Competencies
- Knowledge of Enterprise Resource Planning (ERP).
- Computer literacy.
Knowledge and Experience Required
- Bachelor’s degree in Human Resource from a recognized university.
- Two (2) years of relevant experience.
- Membership in the Institute of Human Resource Management (IHRM).
Application Process
Interested candidates are advised to apply using the link below:
Apply for Human Resource Officer
Marketing Officer
The jobholder is responsible for coordinating the Institute’s marketing campaigns and activities related to revenue-generating units as guided by the corporate marketing strategy, plans, and policy.
Main Responsibilities
- Formulate and execute marketing plans in liaison with Unit Managers and other Functional Heads.
- Develop, process, and dispatch marketing materials such as brochures, flyers, posters, and cards.
- Generate live leads and follow up to convert them into business.
- Implement the Institute’s marketing plan at the user unit to ensure total compliance.
- Oversee the creation of advertisements and marketing materials to promote KIM products.
- Participate in evaluating marketing activities to measure effectiveness.
- Coordinate internal marketing activity schedules to avoid overlap and ensure proper planning.
- Lead implementation of go-to-market campaigns to reach the target market and ensure quicker return on investment (ROI).
- Prepare monthly marketing reports and maintain records of all activities.
- Prepare marketing budgets in consultation with Heads of Functions and Regional Managers.
- Develop and implement plans to strengthen relationships with media organizations for effective messaging and brand positioning.
- Undertake digital marketing activities on platforms such as websites, Facebook, Twitter, LinkedIn, Instagram, and Google Ads, and provide social media performance monitoring reports.
Key Performance Indicators
- Increase brand loyalty and equity.
- Enhance brand visibility.
- Ensure compliance with approved budgets.
- Adherence to Institute policies and procedures.
- Establish linkages that lead to business opportunities.
Competencies/Technical Skills
- Computer literacy
- Enterprise Resource Planning (ERP)
- Customer care skills
- Public relations
- Report writing
- Networking skills
- Business development skills
- Marketing skills
Knowledge and Experience Required
- Bachelor’s degree in Marketing or a related field.
- Three (3) years of relevant work experience in the service industry.
Application Process
Interested candidates are advised to apply using the link below:
Business Development Executive
The position is responsible for increasing income and revenue by managing, negotiating, and meeting clients’ needs, generating leads, and qualifying prospects in open training, in-house training, general consultancies, and other related areas.
Main Responsibilities
- Market and sell open training, consultancies, and in-house training for the Strategic Business Unit to both potential and existing clients.
- Initiate client/prospect meetings for new sales opportunities by booking appointments.
- Interface with existing strategic customers to solidify mutual expectations of performance and growth.
- Enhance relationship management for new and existing business to maintain and grow the customer base.
- Make presentations to potential clients to promote new products and special deals.
- Conduct market intelligence and provide constant feedback on market trends.
- Ensure timely collection of payments from clients after service delivery.
- Develop consultancy proposals for potential assignments.
- Responsible for proposal development for sourcing new business.
Key Skills and Competencies
- Customer service skills
- Marketing skills
- Report writing
- Proposal writing
- Presentation skills
Knowledge and Experience Required
- Bachelor’s degree in Marketing or a related business field.
- Three (3) years of relevant work experience.
Application Process
Interested candidates are advised to apply using the link below:
Apply for Business Development Executive
Deadline for all applications: 24th February 2025
NB: Late applications will not be considered. Only shortlisted candidates will be contacted. KIM is an equal-opportunity employer.
