1
ASSISTANT MANAGER
- Company: APA Insurance
- Location: Nairobi – City Centre Branch
- Employment Type: Permanent
- Job Id: 2P5It65HVZ
- Date added: 21-Feb-2025
- Deadline: 28-Feb-2025
KEY PRIMARY RESPONSIBILITIES
- Building and strengthening business relationships with existing and prospective clients to achieve performance targets;
- Achieving branch service standards within set turnaround times;
- Managing the business portfolio through prudent underwriting in order to achieve the targeted business mix and loss ratio;
- Managing outstanding premiums as per the credit control policy;
- Managing the implementation of internal and external audit and risk recommendations within the agreed timelines; Exploring opportunities presented by the market and developing innovative products and solutions that meet customer needs;
- Complying with statutory, regulatory, and internal control processes at the business units including internal and external audit recommendations;
- Entrenching performance-based culture among departmental staff in line with their set KPIs and departmental targets;
- Participating in company CSR and brand-building activities in liaison with the Head Office;
- Training, coaching, and mentoring staff/DSFs/Independent Agents in order to improve performance and cohesion within the department;
- Implementing interdepartmental SLA in liaison with other departmental heads;
- Participating in management meetings, projects, and committees as assigned.
ACADEMIC QUALIFICATIONS
- Bachelor’s degree in Insurance or an equivalent.
JOB SKILLS AND REQUIREMENTS
- Sales skills
- Interpersonal and Communication skills
- Customer Service Skills
PROFESSIONAL QUALIFICATIONS
- ACII/AIIK
EXPERIENCE
- At least 6 years of relevant experience