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- Company: APA Insurance
- Location: Nairobi – Head Office
- Employment Type: Permanent
- Job Id: K38qnpwJO2
- Date added: 21-Feb-2025
- Deadline: 28-Feb-2025
KEY PRIMARY RESPONSIBILITIES
- Sourcing and procuring of business in line with the set targets/budgets;
- Addressing client/customer inquiries and feedback within the timelines stipulated in the service charter and/or SLAs signed with respective clients;
- Reviewing the performance of risks through loss ratio reports for both new and existing businesses;
- Supporting the premium collection;
- Preparing weekly and monthly reports giving details of individual performance on business acquired/lost and feedback on market practices from customers;
- Establish an efficient renewal process to achieve the set turnaround time for preparation and issuance of renewal notices for delivery of the desired retention rate;
- Prepare Quotations.
- Assess, manage, and rate all risks to ensure acceptance and retention of quality business.
- Checking policy documents and endorsements in line with the Company’s underwriting manual
- Identifying and referring risks that require reinsurance arrangements
- Reconciling service provider statements and confirming the status to finance for payments;
- Establish proper documentation of risks and timely issuance of certificates, debits, policy documents, and endorsements and communicate effectively to relevant parties on confirmation of the same.
- Participating in company CSR and brand-building activities in liaison with other departments.
- Deliver on Service Level Agreements.
- Reconciliation of client accounts to reflect the business booked status on a monthly basis.
ACADEMIC QUALIFICATIONS
- Bachelor’s degree in Actuarial Science, Bachelor of Commerce or an equivalent
JOB SKILLS AND REQUIREMENTS
- At least 4 years relevant experience
- Strong understanding of underwriting principles, risk assessment, and insurance products
PROFESSIONAL QUALIFICATIONS
- Progress in ACII/AIIK – Atleast 6 Papers
EXPERIENCE
- Excellent communication, Presentation and negotiation skills.
- Client-focused with a commitment to delivering exceptional service
- Strategic thinking and business acumen
- Analytical skills