M.P Shah Hospital is recognized for its commitment to delivering top-notch healthcare services through a blend of clinical excellence and compassionate care. With a legacy of advanced medical practices and a focus on patient satisfaction, our hospital continues to set benchmarks in the healthcare industry. At M.P Shah Hospital, every team member plays an essential role in fostering a supportive environment that champions professional growth and patient well-being. Our Pharmacy Department is no exception, serving as a critical component of our patient care system, where precision, accountability, and efficiency are paramount.
Position Overview: Pharmaceutical Technologist
The Pharmaceutical Technologist is an integral member of the Pharmacy Department, directly contributing to the hospital’s mission of providing safe and effective medication management. Reporting directly to the Pharmacist, the successful candidate will be responsible for managing the inventory, dispensing prescriptions accurately, and ensuring that sales revenue is captured efficiently. This role is designed for individuals who excel in a fast-paced, high-stakes environment and who take pride in contributing to patient safety and satisfaction.
As a Pharmaceutical Technologist, you will engage in a variety of tasks that include the preparation of medications, quality assurance, and adherence to regulatory standards. Your role will be critical in ensuring that the pharmacy operates smoothly and that all processes adhere to established protocols and guidelines.
Detailed Job Description
Key Responsibilities
The position involves a range of duties designed to uphold the highest standards of pharmaceutical care and operational excellence. Below is a detailed breakdown of the primary responsibilities:
- Prescription Review and Dispensing
- Task: Accurately review and dispense prescriptions in accordance with the treatment sheet.
- Detail: Your primary responsibility will be to compound, package, and label pharmaceuticals with precision. Each medication must be dispensed following stringent safety protocols to ensure that patients receive the correct treatment.
- Impact: This process is critical to maintaining patient safety and ensuring that the prescribed medications are effective.
- Inventory Management
- Task: Maintain an organized and updated pharmacy inventory.
- Detail: You will be tasked with checking the stock levels of pharmaceuticals, anticipating future medication and supply needs, and placing orders accordingly. This includes verifying receipts, managing the removal of outdated drugs, and preparing ageing reports.
- Impact: Effective inventory management not only prevents medication shortages but also minimizes waste, ensuring that the pharmacy remains efficient and compliant with regulations.
- Medication Organization and Dispensing Preparation
- Task: Organize medications for efficient dispensing.
- Detail: Responsibilities include reading medication orders and prescriptions, preparing appropriate labels, calculating required quantities, and assembling intravenous solutions and other pharmaceutical therapies.
- Impact: This duty ensures that medications are dispensed accurately and promptly, reducing the risk of errors and improving overall patient care.
- Reporting and Documentation
- Task: Prepare and submit timely reports.
- Detail: You will be responsible for collecting, summarizing, and sending required information according to the standard operating procedures. These reports are vital for maintaining transparency and ensuring that all processes are monitored and evaluated effectively.
- Impact: Regular reporting assists in identifying areas for improvement and supports regulatory compliance, enhancing the department’s overall performance.
- Revenue Generation and Capture
- Task: Generate and capture sales revenue.
- Detail: The role includes calculating, recording, and issuing charges, as well as generating cash sale receipts. This financial oversight is crucial to ensuring that the pharmacy operates as a profitable and sustainable unit within the hospital.
- Impact: Accurate financial transactions contribute directly to the operational success of the pharmacy and, by extension, the hospital’s overall financial health.
- Expiry Date Verification and Compliance
- Task: Monitor and manage medication expiry dates.
- Detail: You will be responsible for checking the expiry dates on medications, tagging those with a short shelf-life, and ensuring that expired drugs are returned to the store in compliance with established regulations.
- Impact: This task is essential to safeguard patient health by preventing the dispensation of expired or potentially harmful medications.
Key Performance Indicators (KPIs)
To ensure that the role meets the highest standards, performance will be measured against several key indicators:
- Overall Pharmacy Turn-Around Time:
Measures how efficiently prescriptions are processed from order to dispensing, ensuring timely patient care. - Discharge Turn-Around Time:
Evaluates the speed at which patients receive their medications upon discharge, directly impacting patient satisfaction. - Patient Satisfaction Score:
Reflects the overall experience of patients, influenced by the accuracy, speed, and quality of the pharmacy services. - Number of Incident Reports by Pharmacy:
Monitors the frequency of errors or incidents, aiming for continuous improvement in service quality. - Audit Score on Pharmacy Charging and Billing:
Assesses the accuracy and integrity of financial transactions, ensuring that revenue capture is performed correctly. - Audit Score on Medication Quality:
Evaluates compliance with standards related to medication storage, labelling, and overall quality control. - Availability of Pharmaceutical Stocks:
Ensures that the pharmacy maintains an adequate supply of medications to meet patient needs without interruption. - Expiry Value of Pharmaceutical Stocks:
Monitors the financial impact of expired medications, aiming to minimize waste and optimize inventory turnover.
These KPIs are crucial for maintaining the high standards that M.P Shah Hospital is known for and for driving continuous improvements within the Pharmacy Department.
Qualifications, Regulatory & Legal Requirements
The ideal candidate for the Pharmaceutical Technologist position will meet the following requirements:
- Educational Background:
- A Diploma in Pharmacy or qualification as a Pharmaceutical Technologist from a recognized institution is required.
- Professional Licensing:
- Candidates must possess valid membership and hold a valid practicing license registered with the Pharmacy and Poisons Board of Kenya. This ensures adherence to the highest professional and regulatory standards in the industry.
- Work Experience:
- A minimum of 3 years of relevant working experience is necessary. This experience should demonstrate a proven track record in pharmaceutical technology, inventory management, and patient care within a healthcare setting.
These requirements are designed to ensure that the candidate is well-prepared to handle the complexities of the role and contribute effectively to our mission of delivering excellent healthcare services.
Why Join M.P Shah Hospital?
A Culture of Excellence
At M.P Shah Hospital, we believe in fostering a work environment that encourages innovation, teamwork, and continuous learning. Joining our team means becoming part of a culture where every employee is valued, and professional development is a top priority. We are committed to supporting our staff through comprehensive training programs, career advancement opportunities, and a supportive work atmosphere that empowers you to excel.
Impactful Work Environment
The role of a Pharmaceutical Technologist is vital to patient care and the overall efficiency of our hospital. By ensuring that patients receive safe and effective medications, you contribute directly to the well-being of our community. This position offers a unique opportunity to make a tangible impact on patient outcomes while working alongside experienced professionals in a collaborative and dynamic setting.
State-of-the-Art Facilities
M.P Shah Hospital is equipped with modern facilities and advanced technology, ensuring that our staff has access to the tools they need to perform at the highest level. Our commitment to continuous improvement and innovation in healthcare means that you will have the opportunity to work with cutting-edge equipment and participate in initiatives aimed at enhancing patient care.
Professional Growth and Development
We recognize that our employees are our greatest asset, and we are dedicated to supporting your professional journey. Whether it’s through on-the-job training, specialized courses, or leadership development programs, M.P Shah Hospital is committed to helping you grow in your career. As a Pharmaceutical Technologist, you will have ample opportunities to expand your skills and advance within the organization.
Commitment to Patient-Centered Care
Our mission at M.P Shah Hospital is to provide compassionate, patient-centered care. As a member of our Pharmacy Department, you will be directly involved in delivering services that improve patient satisfaction and outcomes. Your role will be instrumental in ensuring that patients receive the right medications at the right time, thereby enhancing their overall experience at our hospital.
Working Environment and Expectations
The position of Pharmaceutical Technologist is designed for individuals who thrive in a structured yet fast-paced work environment. You will be expected to:
- Adhere to Strict Protocols:
Follow established guidelines and standard operating procedures meticulously to ensure the highest quality of care. - Collaborate Effectively:
Work closely with pharmacists, clinicians, and other healthcare professionals to coordinate patient care and ensure seamless operations within the pharmacy. - Maintain High Levels of Accuracy:
Accuracy is paramount in all aspects of your work, from compounding medications to managing inventory. Attention to detail is essential to prevent errors and maintain patient safety. - Engage in Continuous Improvement:
Actively participate in quality improvement initiatives and stay updated on the latest advancements in pharmaceutical technology. Your insights and feedback will be valuable in driving positive changes within the department. - Exhibit Professionalism and Compassion:
Maintain a professional demeanor at all times while demonstrating compassion and empathy towards patients. Your role is not only technical but also involves significant patient interaction, where a caring approach is crucial.
How to Apply
If you are a qualified and motivated professional seeking to make a meaningful impact in the healthcare sector, we invite you to apply for the Pharmaceutical Technologist position at M.P Shah Hospital.
Application Instructions:
- Application Portal: All applications must be submitted via our hospital recruitment portal.
- Submission Link: https://recruitment.mpshahhosp.org:6670/careers
- Deadline: Please ensure that your application is submitted on or before February 28, 2025.
- Profile Completion: When applying, kindly ensure that you provide a complete application by capturing your education background and detailing your work experience on your profile.
- Early Submission Encouraged: We encourage early submission of applications to facilitate a smooth recruitment process.
For those interested in advancing their careers in a setting that values excellence, teamwork, and patient-centric care, this is an exceptional opportunity to join a leading healthcare institution.
