1
Exciting Career Opportunities at Co-op Bank
Are you looking for a dynamic and rewarding career in banking? Co-operative Bank of Kenya is seeking talented and driven professionals to join our team. We are currently hiring for the following positions:
1. Digital & E-Channels Support Officer
Job Description:
- Provide technical support for digital banking and electronic channels.
- Monitor system performance and ensure seamless service delivery.
- Troubleshoot and resolve issues related to mobile banking, internet banking, and other digital platforms.
- Collaborate with IT and business teams to enhance digital banking services.
- Ensure security compliance and data protection for digital channels.
2. Product Manager – Cash Management Sales
Job Description:
- Develop and execute strategies to grow cash management solutions.
- Identify business opportunities and drive customer acquisition for cash management products.
- Collaborate with internal teams to enhance product offerings and customer experience.
- Provide training and support to relationship managers and sales teams.
- Monitor industry trends and competitor activities to improve product positioning.
3. Executive Plus Centre Manager
Job Description:
- Oversee operations and customer service at the Executive Plus Centre.
- Manage client relationships and ensure top-tier service delivery.
- Develop strategies to enhance customer satisfaction and business growth.
- Supervise and mentor the centre’s staff to achieve operational excellence.
- Ensure compliance with banking regulations and internal policies.
4. Environmental and Social Analyst
Job Description:
- Conduct environmental and social impact assessments for bank-financed projects.
- Ensure compliance with environmental and social risk management policies.
- Provide advisory support on sustainability and ESG (Environmental, Social, and Governance) issues.
- Collaborate with stakeholders to promote sustainable banking practices.
- Prepare reports and recommendations on environmental and social risks.
5. Senior ICT Officer (REF: CBI/ICT/02/25)
Job Description:
- Provide advanced IT support and infrastructure management.
- Ensure the security and integrity of the bank’s IT systems.
- Lead IT projects and implement innovative technology solutions.
- Support digital transformation initiatives and system upgrades.
- Collaborate with various departments to align IT solutions with business needs.
