Nairobi City County Government is excited to announce the availability of 84 job vacancies across various departments. As a progressive and inclusive employer, the County Government is committed to promoting equal employment opportunities for all, encouraging women and people living with disabilities to apply.
Applications can ONLY be submitted ONLINE on or before the stipulated deadline. Applicants must be Kenyan Citizens with no prior criminal convictions or pending criminal actions. Only shortlisted candidates will be contacted.
Below are the available positions along with detailed job descriptions for each role:
1. Director – County Records Management
The Director of County Records Management will oversee the development and implementation of records management systems, ensuring efficient storage, retrieval, and disposal of documents in compliance with regulatory standards.
Key Responsibilities:
- Develop and implement records management policies and procedures.
- Supervise the digitization of records to enhance accessibility and security.
- Coordinate with other departments to ensure proper recordkeeping practices.
- Manage and train staff within the records management unit.
- Ensure compliance with data protection and archival standards.
2. Business Enterprise and SMEs Officer III
The officer will support the growth of small and medium enterprises by facilitating access to resources, training, and business development services.
Key Responsibilities:
- Assist in the development of SME growth strategies.
- Provide advisory services to SMEs on business planning and financial management.
- Facilitate access to funding and market opportunities for small enterprises.
- Monitor and evaluate the impact of business support programs.
3. Director Human Resource Development & Employee Performance Management
Responsible for overseeing human resource development initiatives and ensuring effective performance management systems are in place to enhance employee productivity.
Key Responsibilities:
- Design and implement HR development programs including training and leadership development.
- Establish and manage employee performance evaluation systems.
- Oversee career progression and succession planning within the County Government.
- Promote a culture of continuous learning and professional growth.
4. Principal Counsellor
The Principal Counsellor will provide psychological support and counseling services to employees to promote mental health and well-being in the workplace.
Key Responsibilities:
- Develop and implement workplace counseling programs.
- Provide individual and group counseling sessions for employees.
- Collaborate with HR to address employee wellness issues.
- Maintain confidentiality and ethical standards in counseling practices.
5. Chief Business Enterprise and SMEs Officer
This role involves leading strategic initiatives to support enterprise development and growth of SMEs within Nairobi County.
Key Responsibilities:
- Develop and implement policies that support business growth and entrepreneurship.
- Coordinate public-private partnerships to foster SME development.
- Oversee training and capacity-building programs for small businesses.
- Ensure compliance with regulatory requirements affecting SMEs.
6. Director Employee Compensation & Benefits
This position involves managing employee compensation, benefits, and payroll systems to ensure fair and competitive remuneration practices.
Key Responsibilities:
- Design and implement compensation and benefits policies.
- Ensure compliance with statutory and regulatory requirements.
- Conduct salary surveys to maintain competitive pay structures.
- Oversee employee pension and health benefit programs.
7. Deputy Director – CEC Secretariat
The Deputy Director will provide strategic support and coordination for the County Executive Committee (CEC) to enhance decision-making and policy implementation.
Key Responsibilities:
- Facilitate communication and coordination among CEC members.
- Manage CEC meetings, including agenda preparation and documentation.
- Oversee the implementation of CEC decisions and resolutions.
- Ensure compliance with governance standards and regulations.
8. Director Employee Relations & Welfare
This role involves promoting positive employee relations and ensuring the well-being of all county employees through effective welfare programs.
Key Responsibilities:
- Develop and manage employee relations policies.
- Handle grievance resolution and disciplinary procedures.
- Implement employee welfare programs to enhance job satisfaction.
- Foster a positive workplace environment and organizational culture.
9. Principal Accountant
The Principal Accountant will oversee financial reporting, budget management, and compliance with accounting standards.
Key Responsibilities:
- Prepare financial statements and reports.
- Ensure compliance with financial regulations and policies.
- Manage budget preparation and monitoring.
- Supervise accounting staff and maintain internal controls.
10. Deputy Director Public Participation
Responsible for facilitating public engagement and participation in county governance to enhance transparency and accountability.
Key Responsibilities:
- Develop public participation policies and frameworks.
- Coordinate public consultations on county projects and policies.
- Ensure inclusivity and representation of all stakeholders.
- Manage feedback mechanisms and public communication channels.
11. Deputy Director, Human Resource Management
This position involves leading HR operations and ensuring efficient human resource practices within the county government.
Key Responsibilities:
- Oversee recruitment, onboarding, and talent management processes.
- Implement HR policies and ensure compliance with labor laws.
- Manage employee records and HR information systems.
- Promote employee engagement and performance improvement.
12. Deputy Director Employee Performance Management
This role focuses on enhancing organizational productivity through strategic performance management systems.
Key Responsibilities:
- Develop performance management frameworks.
- Monitor employee performance and provide feedback.
- Design reward and recognition programs.
- Ensure alignment of employee goals with organizational objectives.
13. Director Public Participation
The Director will lead public participation initiatives to ensure citizen engagement in county governance and policy-making processes.
Key Responsibilities:
- Develop strategies for effective public participation.
- Coordinate community outreach programs and stakeholder engagement.
- Promote transparency and accountability in governance.
- Ensure effective communication of county policies to the public.
14. Principal Public Participation Officer
This role involves supporting the implementation of public participation programs and ensuring community involvement in decision-making processes.
Key Responsibilities:
- Organize and facilitate public forums and consultations.
- Collect and analyze public feedback on county initiatives.
- Support public education on governance issues.
- Collaborate with other departments to enhance public participation.
15. Deputy Director Customer Service
The Deputy Director will manage customer service operations, ensuring effective and efficient service delivery to the public.
Key Responsibilities:
- Develop customer service policies and standards.
- Oversee customer feedback mechanisms and complaints resolution.
- Train customer service personnel to enhance service quality.
- Monitor service delivery and implement improvements.
16. Director Customer Service
This position involves strategic leadership in customer service management to ensure high levels of customer satisfaction.
Key Responsibilities:
- Design customer service strategies and initiatives.
- Monitor and evaluate customer satisfaction metrics.
- Enhance service delivery through digital platforms and innovations.
- Foster a customer-centric culture within the County Government.
17. Director Performance Contracting, Governance, Monitoring & Evaluation
The Director will oversee the implementation of performance contracting systems, governance frameworks, and monitoring and evaluation processes to enhance accountability and effectiveness.
Key Responsibilities:
- Develop performance contracting policies and frameworks.
- Coordinate the monitoring and evaluation of county programs and projects.
- Ensure compliance with governance standards and best practices.
- Prepare performance reports for strategic decision-making.
18. Assistant Director Customer Service
This role supports the Director of Customer Service in managing and enhancing customer experience across all service delivery points.
Key Responsibilities:
- Implement customer service improvement plans.
- Supervise customer service teams to ensure high standards of service.
- Address customer complaints and resolve escalated issues.
- Conduct customer satisfaction surveys and feedback analysis.
19. Senior Business Enterprise and SMEs Officer
The Senior Officer will provide strategic support to SMEs, enhancing their competitiveness and facilitating access to resources and markets.
Key Responsibilities:
- Develop programs to support SME growth and sustainability.
- Offer advisory services on financial management and market expansion.
- Facilitate networking opportunities and business linkages.
- Monitor and evaluate the impact of SME support initiatives.
20. Deputy Director Administration
Responsible for overseeing administrative functions, ensuring efficient operations and effective resource utilization within the County Government.
Key Responsibilities:
- Develop and implement administrative policies and procedures.
- Manage office facilities, logistics, and support services.
- Supervise administrative staff and ensure efficient workflow.
- Oversee procurement and inventory management.
21. Assistant Director Performance Management
This position focuses on implementing performance management systems to enhance productivity and organizational efficiency.
Key Responsibilities:
- Support the development of performance management frameworks.
- Coordinate performance appraisal and evaluation processes.
- Provide guidance on performance improvement plans.
- Align employee performance with strategic objectives.
22. Director – CEC Secretariat
The Director will lead the CEC Secretariat, ensuring efficient coordination and support to the County Executive Committee in decision-making and policy implementation.
Key Responsibilities:
- Manage communication and coordination among CEC members.
- Facilitate CEC meetings, including agenda setting and documentation.
- Oversee the implementation and follow-up of CEC resolutions.
- Ensure compliance with governance protocols and regulations.
23. Principal Administrative Officer
The Principal Officer will provide administrative support and coordination to ensure efficient operations within the County Government.
Key Responsibilities:
- Coordinate administrative functions across departments.
- Manage office logistics and resource allocation.
- Supervise support staff and ensure productivity.
- Implement administrative policies and procedures.
24. Principal Customer Service/Public Relations Officer
This role involves enhancing public relations and managing customer interactions to improve service delivery and public perception.
Key Responsibilities:
- Develop public relations strategies to promote county programs.
- Manage communication channels, including social media and press releases.
- Handle customer inquiries and resolve public complaints.
- Organize public events and community engagement activities.
25. Deputy Director Employee Relations & Welfare
The Deputy Director will assist in managing employee relations, ensuring harmonious workplace interactions and effective welfare programs.
Key Responsibilities:
- Implement employee relations policies and grievance procedures.
- Promote positive labor relations and organizational culture.
- Oversee employee welfare programs and support services.
- Facilitate conflict resolution and disciplinary actions.
26. Assistant Director, Office Administrative Services
This role involves managing office administrative services to ensure a conducive and efficient working environment.
Key Responsibilities:
- Oversee office management and administrative support services.
- Manage office supplies, logistics, and facility maintenance.
- Coordinate communication and workflow within departments.
- Implement administrative policies and ensure compliance.
27. Business Enterprise and SMEs Officer I
This officer will provide advisory and support services to SMEs to enhance business growth and sustainability.
Key Responsibilities:
- Support SME development through training and capacity building.
- Facilitate access to financial and market resources.
- Monitor the growth and impact of SME programs.
- Collaborate with stakeholders to enhance business opportunities.
28. Business Enterprise and SMEs Officer II
The Officer will assist in implementing business support programs aimed at promoting entrepreneurship and SME growth.
Key Responsibilities:
- Conduct training workshops and capacity-building sessions for SMEs.
- Provide advisory services on business planning and management.
- Facilitate networking and partnership opportunities for SMEs.
- Monitor and report on the progress of SME support initiatives.
29. Assistant Director Public Participation and Civic Education
This role focuses on enhancing public awareness and participation in governance through civic education and community engagement programs.
Key Responsibilities:
- Develop and implement civic education programs.
- Coordinate public participation activities for county projects.
- Ensure inclusivity and representation in public forums.
- Monitor and evaluate the impact of civic education initiatives.
30. Principal Human Resource Management Officer
The Principal Officer will support strategic HR management, ensuring effective implementation of HR policies and practices.
Key Responsibilities:
- Oversee recruitment, talent management, and staff development.
- Implement HR policies and ensure compliance with labor laws.
- Manage employee records and HR information systems.
- Facilitate employee engagement and performance management.
Important Information to Prospective Applicants:
- Applications can ONLY be submitted ONLINE on or before the stipulated deadline.
- Applicants should be Kenyan Citizens.
- Only shortlisted candidates will be contacted.
- Applicants must have no prior criminal conviction or pending criminal action.
- Nairobi City County is an equal opportunity employer. Qualified women and people living with disabilities are encouraged to apply.
