Join Co-operative Bank and Shape the Future of Banking!
At Co-operative Bank, we are dedicated to delivering excellence and innovation in the banking industry. We are looking for talented professionals to join our dynamic team in various roles. If you are passionate about driving change, providing top-notch customer service, and contributing to a thriving financial institution, explore the exciting opportunities below.
1. Enterprise Business Analyst
Job Description:
As an Enterprise Business Analyst, you will play a crucial role in bridging the gap between business needs and technology solutions. Your key responsibilities include:
- Analyzing business processes and identifying areas for improvement.
- Collaborating with stakeholders to gather requirements and translate them into technical specifications.
- Supporting the development and implementation of new business strategies and systems.
- Conducting market research to align business strategies with industry trends.
- Providing insights through data analysis and reporting for decision-making.
- Ensuring successful project delivery by working closely with IT and other departments.
2. Digital & E-Channels Support Officer
Job Description:
The Digital & E-Channels Support Officer will be responsible for ensuring the smooth operation and maintenance of digital banking platforms and electronic channels. Key duties include:
- Monitoring and troubleshooting issues in digital banking services such as mobile banking, internet banking, and payment gateways.
- Providing technical support to customers and internal teams regarding digital banking platforms.
- Collaborating with IT and third-party vendors to resolve system-related issues.
- Implementing security protocols and ensuring compliance with regulatory requirements.
- Conducting performance analysis and suggesting improvements for digital platforms.
- Training staff and customers on digital banking products and services.
3. Product Manager – Cash Management Sales
Job Description:
As the Product Manager – Cash Management Sales, you will be responsible for driving the bank’s cash management solutions and ensuring they meet client needs. Your responsibilities will include:
- Developing and managing cash management products and services.
- Identifying customer needs and aligning product offerings accordingly.
- Driving sales and revenue growth for cash management products.
- Building strong relationships with corporate clients and understanding their business requirements.
- Conducting market research to enhance product competitiveness.
- Collaborating with internal teams to improve product offerings and ensure customer satisfaction.
4. Executive Plus Centre Manager
Job Description:
The Executive Plus Centre Manager will oversee the bank’s premium banking services, ensuring that high-net-worth clients receive top-tier financial solutions. Responsibilities include:
- Managing the Executive Plus Centre and ensuring exceptional customer service.
- Building strong relationships with high-net-worth clients and providing personalized banking solutions.
- Leading a team of relationship managers and ensuring performance targets are met.
- Enhancing client experience through tailored financial solutions and advisory services.
- Overseeing the growth and profitability of the Executive Plus Centre.
- Ensuring compliance with banking regulations and risk management practices.
5. Environmental and Social Analyst
Job Description:
As an Environmental and Social Analyst, you will play a key role in assessing and managing environmental and social risks associated with the bank’s lending activities. Your duties include:
- Conducting environmental and social risk assessments for projects and clients.
- Ensuring compliance with national and international environmental regulations.
- Developing policies and frameworks for sustainable banking practices.
- Advising internal teams and clients on best practices for environmental and social risk management.
- Monitoring and reporting on the bank’s sustainability initiatives and impact.
- Engaging with stakeholders to promote sustainable banking solutions.
