Join Britam: Exciting Career Opportunities in Nairobi, Kenya
Are you looking for a rewarding career with a leading financial services company? Britam, a dynamic and innovative organization, is seeking highly motivated individuals to join our team. We have multiple job openings in Nairobi, Kenya, across various departments. Whether you are experienced or starting your career, we have an opportunity for you.
Available Job Positions:
1. Quality Assurance & Reporting Assistant (1 Year Fixed-Term Contract)
Location: Nairobi, Kenya
Posting Date: 03-03-2025
Job Description:
- Monitor and evaluate service delivery processes to ensure compliance with company policies and standards.
- Prepare reports and dashboards highlighting key performance indicators (KPIs).
- Identify areas for process improvement and recommend corrective actions.
- Support internal audits and compliance checks related to quality assurance.
- Ensure timely resolution of customer complaints by analyzing trends and recommending solutions.
2. Customer Service Assistant (1 Year Fixed-Term Contract)
Location: Nairobi, Kenya
Posting Date: 03-03-2025
Job Description:
- Handle customer inquiries, complaints, and service requests through various channels.
- Provide accurate information regarding Britam’s products and services.
- Maintain a high standard of professionalism and customer engagement.
- Ensure timely and effective resolution of customer issues.
- Document customer interactions and escalate complex cases as necessary.
3. Customer Retention & Self-Service Assistant (1 Year Fixed-Term Contract)
Location: Nairobi, Kenya
Posting Date: 03-03-2025
Job Description:
- Support customer retention strategies by addressing client concerns proactively.
- Promote self-service options and guide customers on digital solutions.
- Track customer feedback and suggest improvements to enhance experience.
- Engage with clients to reduce churn and improve loyalty.
- Coordinate with other teams to implement customer satisfaction initiatives.
4. Business Operations Assistant (1 Year Fixed-Term Contract)
Location: Nairobi, Kenya
Posting Date: 03-03-2025
Job Description:
- Provide administrative and operational support to ensure business efficiency.
- Assist in process documentation and standard operating procedures.
- Support internal reporting and data analysis.
- Coordinate with various departments to facilitate smooth workflow.
- Assist in project coordination and execution of operational initiatives.
5. Bancassurance Regional Relationship Assistant (1 Year Fixed-Term Contract)
Location: Nairobi, Kenya
Posting Date: 03-03-2025
Job Description:
- Support the Bancassurance team in managing key relationships with bank partners.
- Assist in the execution of Bancassurance strategies and sales campaigns.
- Handle client interactions and address inquiries related to insurance products.
- Provide reports on Bancassurance performance and key metrics.
- Work closely with bank branches to drive business growth and product uptake.
6. Senior Investment Analyst
Location: Nairobi, Kenya
Posting Date: 28-02-2025
Job Description:
- Conduct financial analysis, investment research, and portfolio evaluations.
- Develop investment models and provide insights to guide decision-making.
- Monitor market trends, economic indicators, and investment risks.
- Prepare reports and presentations for senior management and stakeholders.
- Support strategic planning and investment decision-making processes.
7. Foundation Officer (1 Year Fixed-Term Contract)
Location: Nairobi, Kenya
Posting Date: 24-02-2025
Job Description:
- Support corporate social responsibility (CSR) initiatives under Britam Foundation.
- Plan and execute community engagement programs.
- Coordinate partnerships with NGOs and stakeholders in social impact projects.
- Monitor and report on the effectiveness of foundation programs.
- Assist in grant management and funding allocation.
Why Join Britam?
- Opportunity to work with a leading financial services company.
- Professional growth and career advancement opportunities.
- A collaborative and inclusive work environment.
- Competitive compensation and benefits.
How to Apply
If you are interested in any of the above positions, click Apply Now to submit your application. Don’t miss this opportunity to advance your career with Britam!
Britam is an equal opportunity employer and encourages applications from all qualified individuals. We look forward to welcoming you to our team!
