Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, General and Medical Insurance. Today, Jubilee is the number one insurer in East Africa with over 1.9 million clients.
Jubilee Insurance has a network of offices in Kenya, Uganda, Tanzania, Burundi, and Mauritius. It is the only ISO certified insurance group listed on the three East Africa stock exchanges –The Nairobi Securities Exchange (NSE), Dar es Salaam Stock Exchange and Uganda Securities Exchange.
Its regional offices are highly rated on leadership, quality and risk management and have been awarded an AA- in Kenya and Uganda, and an A+ in Tanzania. For more information, visit www.JubileeInsurance.com.
Pension Administrator
We currently have an exciting career opportunity for a Pension Administrator within Jubilee Life Insurance Limited. The position holder will report to the Assistant Manager – Pensions and will be based at our Head Office in Nairobi.
Main Responsibilities
- Operational
▪ Business Growth. Conserving existing business and offering alternative products to existing clients e.g., annuity,
cross sell and following up/providing leads for new business.
▪ Manage the administration of retirement benefits plans for corporate clients.
▪ Ensure accurate record-keeping of participant data, contributions, and benefit calculations.
▪ Maintain up-to-date participant records and handle all necessary documentation.
▪ Provide exceptional customer service to retirement benefits business clients.
▪ Address inquiries and resolve issues related to retirement plans promptly.
▪ Identify opportunities for process improvements to enhance operational efficiency.
▪ Streamline administrative processes to minimize errors and maximize productivity.
▪ Work with internal teams to implement system enhancements and automation.
▪ Statistical Analysis & Returns. Preparing summary/ statistical reports of the Retirement Benefits schemes. Also
preparing returns in respect of the Retirement Benefits schemes as assigned for submission within the timelines
provided. Monitor key performance indicators and implement measures to achieve targets.
▪ Maintain accurate and up-to-date records of retirement plans and participant information.
▪ Generate reports and provide timely and accurate information to clients.
▪ Collaborate with internal stakeholders to meet reporting obligations.
