Are you looking for a rewarding career in a dynamic and innovative environment? We are hiring talented professionals to join our team in Kenya! We are offering multiple opportunities across various business units. If you are passionate, driven, and ready to take your career to the next level, explore our open positions below.
Available Positions
1. Senior Manager, Ecosystem Banking
Location: Kenya
Closing Date: March 16, 2025
Job Description:
- Lead the development and execution of ecosystem banking strategies.
- Build and manage relationships with key stakeholders in the ecosystem.
- Drive financial inclusion and support SMEs through innovative solutions.
- Monitor and analyze market trends to identify new business opportunities.
2. Retail Ecosystem Value Chain Manager
Location: Kenya
Closing Date: March 16, 2025
Job Description:
- Develop and implement strategies to enhance value chain banking.
- Build strong relationships with retail businesses and SMEs.
- Collaborate with internal teams to improve product offerings.
- Analyze financial data to optimize business growth and sustainability.
3. Regional Relationship Manager – Channels (Nyanza/Western Region)
Location: Kenya
Closing Date: March 14, 2025
Job Description:
- Manage and grow relationships with clients in the Nyanza/Western region.
- Develop and implement business strategies to enhance customer engagement.
- Identify and address customer needs with suitable banking solutions.
- Drive revenue growth and ensure profitability within the assigned region.
4. Regional Relationship Manager – Biashara Banking (Nyanza/Western)
Location: Kenya
Closing Date: March 8, 2025
Job Description:
- Lead the Biashara Banking team in the Nyanza/Western region.
- Build relationships with SMEs to drive business growth.
- Develop tailored financial solutions for business clients.
- Oversee financial performance and ensure achievement of targets.
5. Regional Relationship Manager – Biashara Banking (Coast)
Location: Kenya
Closing Date: March 8, 2025
Job Description:
- Oversee Biashara Banking operations in the Coast region.
- Identify and develop business opportunities with SMEs.
- Provide strategic financial guidance to business clients.
- Collaborate with product teams to enhance customer offerings.
6. Senior Relationship Manager – Manufacturing Sector
Location: Kenya
Closing Date: March 14, 2025
Job Description:
- Develop and manage relationships with manufacturing sector clients.
- Drive business growth through customized financial solutions.
- Conduct industry analysis and recommend suitable banking services.
- Ensure compliance with risk management policies and regulations.
7. Core Banking Application Developer
Location: Kenya
Closing Date: March 14, 2025
Job Description:
- Develop and maintain core banking applications.
- Work closely with IT teams to enhance system functionalities.
- Ensure smooth integration of new banking technologies.
- Provide technical support for banking software issues.
8. Credit Originator/ Analyst (Public Sector Institutions)
Location: Kenya
Closing Date: March 7, 2025
Job Description:
- Assess creditworthiness of public sector institutions.
- Develop credit proposals and risk assessment reports.
- Monitor loan performance and recommend mitigation strategies.
- Collaborate with stakeholders to ensure compliance with credit policies.
9. Business and Functions Risk and Controls Manager – Branches
Location: Kenya
Closing Date: March 10, 2025
Job Description:
- Develop risk management frameworks for branch operations.
- Ensure compliance with regulatory requirements.
- Conduct risk assessments and recommend mitigation strategies.
- Train staff on risk management best practices.
10. Agency Distribution Lead (EBKL)
Location: Kenya
Closing Date: March 7, 2025
Job Description:
- Oversee agency banking distribution strategies.
- Manage relationships with agency partners.
- Drive growth in agency banking transactions.
- Ensure compliance with operational and regulatory standards.
11. Analyst, Procedures & Governance
Location: Kenya
Closing Date: March 7, 2025
Job Description:
- Develop and maintain banking policies and procedures.
- Ensure adherence to governance frameworks.
- Conduct periodic audits and provide recommendations.
- Support compliance with regulatory requirements.
12. Head CDD and Correspondent Banking
Location: Kenya
Closing Date: March 7, 2025
Job Description:
- Lead Customer Due Diligence (CDD) processes.
- Manage correspondent banking relationships.
- Ensure compliance with global banking regulations.
- Oversee risk assessment and transaction monitoring.
13. Compliance Assessor
Location: Kenya
Closing Date: March 7, 2025
Job Description:
- Conduct compliance audits and risk assessments.
- Ensure adherence to banking policies and regulations.
- Provide training on compliance requirements.
- Develop reports on compliance status and improvements.
14. Analyst, KYC Remediation
Location: Kenya
Closing Date: March 7, 2025
Job Description:
- Review and update KYC records.
- Identify and rectify discrepancies in customer documentation.
- Ensure adherence to regulatory requirements.
- Work closely with compliance teams to improve KYC processes.
15. Analyst CDD
Location: Kenya
Closing Date: March 7, 2025
Job Description:
- Conduct customer due diligence assessments.
- Ensure compliance with regulatory standards.
- Analyze transaction data for risk evaluation.
- Maintain and update customer records.
16. AML Analyst
Location: Kenya
Closing Date: March 7, 2025
Job Description:
- Monitor transactions for anti-money laundering (AML) risks.
- Investigate suspicious activities and report findings.
- Develop AML risk mitigation strategies.
- Ensure compliance with AML regulations.
17. Diaspora Credit Originator (International Banking)
Location: Kenya
Closing Date: March 7, 2025
Job Description:
- Manage credit origination for diaspora clients.
- Assess loan applications and creditworthiness.
- Develop innovative financial solutions for international clients.
- Collaborate with teams to enhance diaspora banking services.
18. Credit Control & Business Analyst (Assistant Manager)
Location: Kenya
Closing Date: March 4, 2025
Job Description:
- Oversee credit control operations.
- Conduct business analysis to optimize financial performance.
- Implement credit risk mitigation measures.
- Support strategic decision-making with financial insights.
19. Strategic Partnerships and Alliances Manager – Finserve
Location: Kenya
Closing Date: March 7, 2025
Job Description:
- Develop and manage strategic partnerships.
- Identify opportunities for business expansion.
- Collaborate with partners to enhance service delivery.
- Drive revenue growth through alliances.
20. Senior Service Delivery Officer, Mobile Money
Job Description:
As a Senior Service Delivery Officer, Mobile Money, you will play a crucial role in ensuring seamless service delivery and operational efficiency for our mobile money solutions. You will be responsible for maintaining high service standards, resolving escalated issues, and enhancing the overall user experience.
Key Responsibilities:
- Oversee the operational performance of mobile money services and ensure seamless service delivery.
- Collaborate with internal and external stakeholders to resolve service-related issues in a timely manner.
- Monitor key performance indicators (KPIs) and develop strategies to improve service levels.
- Drive continuous improvements by identifying process inefficiencies and implementing best practices.
- Ensure compliance with regulatory and security standards related to mobile money operations.
- Lead service improvement initiatives and conduct root-cause analysis for recurring service issues.
- Provide support to frontline teams and ensure proper resolution of escalated customer complaints.
- Prepare detailed reports on service performance, incident management, and resolution trends.
21. Senior Operations Officer – Retail, Agent & Merchant
Job Description:
The Senior Operations Officer – Retail, Agent & Merchant will be responsible for overseeing the operational efficiency and service quality across our retail, agent, and merchant networks. This role requires a keen focus on process optimization and stakeholder engagement to drive business growth.
Key Responsibilities:
- Manage day-to-day operations for the retail, agent, and merchant network, ensuring operational excellence.
- Develop and implement strategies to improve service efficiency and customer satisfaction.
- Analyze operational data and identify areas for process enhancement and risk mitigation.
- Provide training and support to agents and merchants to enhance service delivery.
- Establish strong relationships with key stakeholders, including regulators, partners, and internal teams.
- Monitor compliance with policies, procedures, and regulatory requirements.
- Lead investigations into operational issues and recommend corrective actions.
- Develop and maintain detailed reports on operational performance and compliance adherence.
22. Product Manager
Job Description:
As a Product Manager, you will be responsible for driving the development and growth of innovative financial products. You will work closely with cross-functional teams to define product strategies, manage the product lifecycle, and ensure alignment with business objectives.
Key Responsibilities:
- Define product vision, strategy, and roadmap based on market research and customer insights.
- Collaborate with engineering, design, and business teams to develop and launch new financial products.
- Gather and analyze customer feedback to continuously improve product offerings.
- Lead the end-to-end product development process, from ideation to launch and iteration.
- Ensure that product solutions comply with industry regulations and security standards.
- Monitor key product metrics and drive initiatives to enhance product performance and user engagement.
- Conduct competitive analysis and identify opportunities for differentiation.
- Work closely with sales and marketing teams to develop go-to-market strategies.
We look forward to welcoming new talent to our team. Don’t miss this opportunity to grow your career with us!
